Creating Service Charge Products

Use the Product Maintenance screen to create a service charge product. A service charge product allows you to bill a customer for service charges. The steps in this procedure refer to creating a service charge product. For more information on creating products, see Product Maintenance Overview.

To create a service charge product:

From the Files menu, select Product to display the Product Maintenance screen.
In the Description field, enter Service Charge. This is the description that will appear in the Product field on the Service Charge Setup screen, and on the invoice sent to the customer.
In the Status field, enter MiscChrg, capitalized as shown and with no spaces.
In the GL Code/Sales Type field, enter the G/L code that you have designated for service charges.
Use the Remind hot key to display the Order Entry Reminder screen. On this screen, you can enter a message that displays if this product is selected during order entry, cautioning the order taker not to use this product in order entry. For more information, see Creating Order Entry Reminders for Products.
When you have finished creating a service charge product, press Esc to save the information and exit the screen.
If you want to confirm that the charge has been applied and to view the information that the customer is getting, use the A/R Inquiry screen. For more information, see Viewing Customer A/R Information.