Viewing Customer A/R Transactions

Use the A/R Ledger screen to view all A/R transactions in chronological order, as far back as your records exist on the system, with the most recent transaction listed at the bottom of the screen.

To view transactions on customer accounts:

  1. From the A/R menu, select A/R Ledger to display the A/R Ledger screen.

  2. In the Customer field, enter the name of the customer whose transactions you want to view.

  3. Press Enter.

In addition to the customer's address and phone number, the following information is displayed. Use the Arrow keys, the Page Up or Page Down keys to move through the transactions.

Field

Description

Reference

The transaction identification number.

Br

The branch associated with the transaction.

Post Dt

The date the transaction was posted.

Desc/PO#

Information that describes the transaction.

Debit

The transaction amount, if it is a debit.

Credit

The transaction amount, if it is a credit.

Balance

The balance of the account.

  1. Use the following hot keys as necessary:

Hot Key

Function

$

Assigns a different currency to the transactions on the screen. For more information, see Foreign Currency Exchange Rates Overview.

View

Displays the transaction on which the cursor is positioned in view-only mode.

Note: Users can view cash receipts for branches to which they have authorization, however, they cannot view sales orders for branches to which they do no have authorization.

Edit

Displays the transaction on which the cursor is positioned in edit mode.

Note: If you do not have authorization for a specific branch and attempt to edit information, the system allows access but in view-only mode.

Print

Prompts you to select a date range and then prints a copy of the ledger with all transactions in that range. Printed report includes reference number, date, customer purchase order or credit card number, debit amount, credit amount and balance owed.

Posting Hist

Displays the A/R Adjustments screen for the transaction on which the cursor is positioned. For more information on this screen, see Adjusting A/R Amounts.

Audit

Displays the A/R or A/P Item Audit screen for the transaction on which the cursor is positioned. For more information on this screen, see Viewing A/R Aging Information.

As of Date

Prompts you to enter a date and then moves the cursor to the closest matching transaction date.

Reprnt Invs

Prompts you to enter a date range and then produces reprints of all the invoices within that range. For more information, see Reprinting Invoices.

Slct

Displays the A/R or A/P Ledger Selection Input screen, which lets you limit the transactions displayed. For more information on this screen, see Limiting A/R  Transaction Displays.

See Also:

Foreign Currency Exchange Rates Overview

Adjusting A/R Amounts