Setting System Notifications for XML Customer Transactions

While processing XML transactions, the system can notify users or message groups using the Eclipse message system about events, such as when it receives a new order from a customer, or when a transaction encounters problems processing through the system.

Define notification settings for each customer with which you conduct business using XML. If the system receives an order and cannot identify the customer who sent it, the system sends notifications to the user or users defined in the IDMS-XML Admin Message User/Group control maintenance record.

To set system notifications for XML customer transactions:

1. From the Files menu, select Customer to display the Customer Maintenance screen and open a customer record.

2. Use the Remote hot key to display the Remote Order Entry Parameters screen.

3. Do one of the following:

4. To define a user or set of users to receive notification for all types of remote transactions, enter the ID to receive messages in the following fields:

• Default User Messaged With New Order #

• Default User Messaged With Order Changes

• Default User Messaged With Errors

Field	Description
Default User Messaged With New Order #	The user ID or message group notified when the system receives a remote order from any remote order entry application. Use the Multi hot key to include multiple user IDs or message groups.
Default User Messaged With Order Changes	The user ID or message group notified when the system receives a remote change order request from any remote order entry application. The system generates a report with the requested order changes and sends it to this user's Hold file. Use the Multi hot key to include multiple user IDs or message groups.
Default User Messaged With Errors	The user ID or message group notified when the system receives a remote transaction that encounters errors from any remote order entry application. Use the Multi hot key to include multiple user IDs or message groups.

• To define a different user or set of users for XML transactions, use the Remote Messaging hot key, select Business Connect, and enter user IDs to receive messaged in the following fields:

• User to be Messaged With New Order #

• User to be Messaged With Order Changes

• User to be Messaged with Errors

Field	Description
User to be Messaged With New Order #	The user ID or message group notified when the system receives an XML order. Use the Multi hot key to include multiple user IDs or message groups.
User to be Messaged With Order Changes	The user ID or message group notified when the system receives XML change order requests. Use the Multi hot key to include multiple user IDs or message groups.
User to be Messaged with Errors	The user ID or message group notified when the system receives XML transactions that encounter errors. Use the Multi hot key to include multiple user IDs or message groups.

4. Press Esc to return to the Customer Maintenance screen.

5. Press Esc to save your changes and exit the record.

See Also:

Setting Post Locations for XML Customer Transaction Documents

Defining Pricing Variance for XML Customer Transactions

Defining Customer E-Commerce IDs for XML Transactions