About Packing Orders with Carton Packing

Order Packing helps you pack and confirm product quantity for orders in both RF and manual warehouse environments. After picking orders, either with RF Picking or pick tickets, place the ordered product in stations to be packed. Access Carton Packing Maintenance from your warehouse terminal to begin the packing process.

For each order that you pack, use the following process:

New Carton - Create new cartons with unique IDs in which to pack orders. You can pack orders into as many cartons as needed. More

For each carton, define detailed information to better identify the carton and its contents.

We recommend setting up the system to assign unique UCC 128 vendor numbers to each new carton to better track orders. Set up the UCC 128 Assigned Vendor Number control maintenance record to use system-assigned UCC 128 vendor numbers as carton IDs.

Note: UCC 128 vendor numbers identify a shipment by the vendor, content, and location.

Add Quantity - For each product on the order, indicate the quantity that you pack into the carton. This quantity confirmation verifies that the correct amount of product was picked for an order. More
You can edit carton quantity during and after the order packing process as long as you do not exceed the originally ordered quantity. If order quantity discrepancies occur, research the reason for the discrepancy and resolve it by doing one of the following:
- For shortages, either pick the remaining quantity and pack it, or back order product that is not available from Carton Packing, if authorized.
- For overages, return the excess quantity to inventory.

Print Labels - Print necessary product, carton, and shipping labels. Also re-print shipping tickets, as needed, to pack with the carton's contents. You can set up the system to automatically print Carton Packing labels or you can manually print these labels from Carton Packing Maintenance.
Stage the carton for delivery - Once staged for delivery and if part of a manifest, cartons can be loaded onto delivery vehicles using carton loading.

After packing orders, you can monitor carton status from various utilities, as well as load cartons for delivery using Carton Loading.

How Backorders Work from Carton Packing

When a quantity is short and there is no inventory available, a packer can backorder the shorted amount so the order and carton reflect accurate quantities. For example, if a picker mis-picked the quantity and the user packing the carton is now short, the user can create a backorder. The system creates a backorder for the original sales order to fulfill the shorted amount.

If a user tries to backorder product when a sales order originally had a status of Call When Complete, Ship When Complete, or Ship Line Complete the system displays a warning about the status and confirms that you want to continue to backorder. This makes sure users do not violate the "complete" statuses without warning.

Note: The RF Defaults To Customer Backorder Status control maintenance record settings still apply during carton packing.

To backorder items from Carton Packing:

Display the carton on which items need to be backordered.
In the Available to Pack column, right-click and select Backorder Quantity.
At the prompt, enter the quantity you need to backorder and click OK.

The system creates a back order for the original sales order and removes the product from the Available to Pack column.

Note: You must have the PACK.BACK.ORDER.KEY authorization key to create backorders while packing cartons.