Use the information in this topic and the referenced topics to help you develop an EDI disaster recovery plan. Preparing for data recovery in the event of a disaster, such as a natural disaster, a disk failure, or electrical outage, includes having a regularly scheduled backup or archive process. Every business has its own guidelines for how long files remain active and archived, and if files are ever purged. For more information about defining time frames to keep active and archived files, see Setting Up EDI Parameters.
In the event of a disaster or data loss, contact the Eclipse Customer Support group to help you restore your EDI data, including active and archived EDI files, from a backup tape. Your backup data returns the system to the state just before the last nightly backup ran.
Any EDI documents that you received or sent between the time your last backup ran and the time your system is up and running again are not available on the backup tape. At this time, Eclipse does not contain a way to report EDI activity within a certain period. For example, if an evacuation order is given and you do not have time to run a backup, there is currently not a way in Eclipse to reporting what EDI activity has occurred since the last backup. You can recover these files from your value added network (VAN).
Inform your VAN of the time of the last backup and the time your system is restored. They can resend any inbound documents that you would have received during the outage and report any documents that you sent out during that time as well. After you know what documents were sent out, you can recreate them on your restored system.
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