Viewing the Credit Card Settlement Queue

Important: If you are still using the Credit Card Authorization companion product and have not made the switch to the Credit Card Processing with Element solution, use this procedure to view settlement information about your settlement records. This queue does not apply to the Element solution.

Use this queue to view information about your settlement records. You can edit payment records, resettle existing settlements, negate, cancel, or search for a specific settlement, as well as view all changes made to a settlement.

Before using this queue, you must set the CREDIT.CARD.RESETTLE authorization hot key.

To view the credit card settlement queue:

From the System > Custom > Add On Products > Credit Card Authorization menu, select Credit Card Settlement Queue to display the Credit Card Settlement Queue screen.

Note: If prompted, log on to the character-based system.

In the From Date field, enter the first date of the period you want to include in this report.
In the To Date field, enter the last date of the period you want to include in this report.
In the Processor field, press F10 and select from the following list to determine the processor that you want to use:

All - Includes all processors. This is the default.
VITAL
NDC
FDMS
NBSI
BOM
BCB
3DELTA

In the Merchant # field, do one of the following to determine the merchant for which you want to run the report:
Press F10 and select from a list of merchant ID numbers.
Enter the merchant ID number.

Note: This number is assigned to you by your chosen processing bank.

In the Status # field, press F10 and select one of the following to determine which type of settlements to display in the report:

Accepted - Displays all accepted settlements.
Rejected - Displays all rejected settlements.

Press Enter - Displays all settlements.

The system populates the screen with the following information:

Column	Description
Settlement #	Displays the settlement number, that is generated by the system, that is associated with the line item. This number is assigned when the Credit Card End of Day Settlement Report is run.
Merchant # / Processor	Displays the merchant ID number and the name of the type of processor used for the transaction, such as VITAL or NDC.
Dollar Amount	Displays the dollar amount for all transactions within each settlement.
Pay Cnt	Displays the number of transactions in each settlement.
Batch	Displays the number assigned to a group of transactions. This number is assigned when the Credit Card End of Day Settlement Report is run.
Status	Displays the status, either accepted or rejected, of the batch.

Use any of the following hot keys to further process or to find out additional information:

Hot Key	Function
Detail	Displays the Credit Card Settlement Detail screen, where you can view, edit, or remove settlement information about a specific credit card transaction. For more information, see Viewing the Credit Card Settlement Detail Queue.
Resettle	Allows you to resettle the payments connected with the settlement number that the cursor is on.
Negate	Allows you to create a new settlement number that is the negative amount of the settlement number that the cursor is on.
Force Settle	Allows you to force settle the line item that the cursor is on. For example, if the bank already has the transaction and has accepted it, but the systems still displays a rejected status, use this hot key to override the status. When you use this hot key, the system does not send the transaction to the bank again.
Cancel	Allows you to cancel the line item that the cursor is on. When you use this hot key, it marks the transaction as rejected. We recommend that only system administrators use this hot key, and you must set the CREDIT.CARD.RESETTLE authorization key to do so.
Find	Displays the Credit Card Settlement screen, where you can search for additional information on a specific credit card transaction.
Log	Displays the Maintenance Log Viewing screen, where you can view information on changes made to screens and information throughout the system.
Sort	Allows you to sort the information on the screen. Press F10 and select from one of the following: Settlement # - Sorts by settlement number. Batch # - Sorts by batch numbers for each batch processed. Settled Date - Sorts by settled date. Pay Count - Sorts by pay count. Dollar Amount - Sorts by dollar amount.

When you are finished viewing the information, press Esc to exit the screen.