For each branch, test the connection to Element Payment Services to verify that the account information you entered for the branch is correct, and that you have access to the web site addresses you entered for reporting, transactions, and services . If you update the account information, or add a new branch, retest the connections to ensure that your system has access to what it needs to complete credit card processing with Element.
You must set the URLs for the transaction, reporting, and service connections for a branch prior to testing the connection.
To test the connection to the Element processing site:
From the Files > Branch menu, select Branch to display the Branch Maintenance screen.
In the Branch ID field, enter the branch to display the branch record, and use the CC Proc hot key to display the Credit Card Branch Setup screen.
Select the Element credit card processor, or set up a new processor for Element, and use the Add'l Info hot key to display the Additional Credit Card Information screen.
Use the Health Check hot key to start the connection test.
The system checks the account information you have entered, and whether you can access the web sites for transactions, reporting, and services. If the test is unsuccessful, verify that you have entered the account information and URLs for the web sites correctly, and repeat step 3.
You can also run a test from the window where you enter URLs.
See Also:
Configuring the Element Credit Card Processor at Each Branch