Changing the Sales Commissions Earned

You can change the commissions earned by the order writer, inside sales representative, or outside sales representative without changing their standard commission plans. Use this feature to encourage sales to new customers, or to offer a higher commission during promotions.

To change the sales commission earned:

From the Files menu, select Customer to display the Customer Maintenance screen.
In the Customer/New field, enter a customer ID to display the customer record.
Use the Add'l Info hot key, then use the Commission Ovrd hot key to display the Customer Commission Overrides screen.
In the Writer, Inside, and Outside fields, enter percentages of increased or decreased commission for each salesperson.

The system changes the salesperson's commission for sales to this customer by multiplying the salesperson's standard commission percentage by the percentage entered on this field. For example: To double the commission earned, enter 200%; or to reduce the commission earned by half, enter 50%.

In the Review Date field, enter the date to review the percentages set on this screen, as needed. Use this information to create a report using Report Writer that lists all customers with commission overrides in effect and their corresponding review dates.
In the Reason field, enter an explanation of the commission overrides entered on this screen, as needed.
Press Esc to save the information and return to the previous screen.