Creating, Editing, and Deleting Customer/Vendor Specific Part Numbers

Edit new customer part numbers when you want to organize and monitor a customer's specific part numbers.

Create and edit replenishment numbers the same way you keep track of customer specific part numbers for those placing orders at the customer site through RDC.

This page contains the following instructions:

You must be assigned the ENTITY.PN.EDIT authorization key to view, edit, or delete items on the Customer/Vendor Specific Part Number Detail screen. If you access the screen through Remote Order Entry, the screen displays in view-only mode.

To replace a part number:

  1. Display the Customer/Vendor Specific Part Numbers screen.

  2. In the Product Description field, select the product to view and use the Detail hot key to display the Customer/Vendor Specific Part Number Details screen.

You can view both customer and vendor records from this screen, but you can edit only customer records.

  1. Enter one of the following at the Delete Old Record and Create a New One? prompt:

  1. Press Esc to return to the Customer/Vendor Specific Part Number Details screen.

To create a part number:

  1. Display the Customer/Vendor Specific Part Numbers screen.

  2. In the Product Description field, select the first blank line and do one of the following:

Click here for an example of how these numbers display on the Customer/Vendor Specific Part Number screen and on the Order Entry screen.

To create an auto-replenish ID number for RDC:

  1. Display the Customer/Vendor Specific Part Numbers screen.

  2. In the Product Description field, select the first blank line, and enter the product ID.

  1. In the Customer/Vendor Part # field, enter an exclamation mark (!) and press Enter.

The system generates a unique auto-replenish number, for example, !2343, to use when ordering products remotely for that product.

No customer can have two identical replenishment numbers and no two customers can have the same replenishment number. Because a replenishment ID is unique, when an employee scans a label containing the replenishment ID, the system identifies the customer, location, and product.

To delete part numbers:

  1. Display the Customer/Vendor Specific Part Numbers screen.

  2. Do one of the following:

Note: On the Customer/Vendor Specific Part Numbers screen, if you delete one line, delete all lines, or change the Eclipse product number for the current line, and if a service stock number exists for a customer/PN combination, the system prompts to remove the customer service stock number from the product for that customer.

  1. Press Esc to return to the Customer or Vendor Maintenance screen.

See Also:

Viewing Customer/Vendor-Specific Part Number Details

Entering Customer/Vendor Specific Part Numbers