Use the Material Safety Data Sheets (MSDS) application to track which MSDS have been sent to a customer.
For example:
On January 15th, on Sales Order 1 shipping on January 20th, a customer orders Product A, which requires MSDS #1.
On January 18th, on Sales Order 2 shipping on January 21st, the customer orders Product B, which also requires MSDS #1. Because you need to send an MSDS only when a customer first purchases a product requiring that MSDS, the system does not require sending an MSDS with Product B.
On January 20th, the customer cancels Sales Order 1 before it ships.
On January 21st, Sales Order 2 ships without an MSDS for Product B.
Use the MSDS application to track this sequence of events so you know the customer requires MSDS #1 to be shipped for Product B.
Use the following MSDS applications to maintain MSDS for customers:
MSDS Exception Queue – Both determine which MSDS need to be sent to customers and record when MSDS have been sent to customers. Before you can use the queue, you must build it or schedule it to build at regular intervals.
MSDS Sheets Sent Report – Create a list of the MSDS that were sent to customers.
See Also:
MSDS and Hazardous Information Overview
Building the MSDS Review Queue