Product families are groups of products that are often sold together. They are meant to provide you with mix-and-match options during order taking.
For example:
A sink can belong to a product family that includes several different styles and colors of sinks, faucets, and tap sets. When a customer orders a sink in the product family, you can offer them one of several colors in the same style, or let them know which types of faucets match that sink.
Product families can be entered onto orders in both Sales Order Entry and Web Order Entry. Before using product families with these applications, do the following:
Create product families.
Build or rebuild the Product Family Cache.
Note: A product family differs from a product kit in that a product kit is a group of products, also sold individually, which when assembled together creates another product.
See Also:
Rebuilding the Product Family Cache