Changing Customers' Demand for Products

When customers change their buying habits, the change can affect product demand:

If a customer decides to start purchasing Brand A rather than Brand B products, you want to add the demand of Product B to Product A to assist the demand calculation.
If a customer decides to purchase products from a different branch, you want to add the demand of those products from the old branch to the new branch.

Add or subtract a customer's demand for a product on the Add Demand Customer Information screen.

To change a customer's demand for a product:

Add demand history to the product.
From the Add Demand screen, use the Customer Demand hot key to display the Add Demand Customer Information screen.
Complete the following fields:

Field	Setting
Customer	Enter the customer whose demand you are adding to or subtracting from the product.
Opt	Press F10 and select whether to add or subtract the customer's demand for this product.

Press Esc to save changes and return to the previous screen.
Exit Product Maintenance for changes to appear on this screen.

Note: When you access this product record in the future, the Customer Demand hot key on the Add Demand screen highlights, indicating that the Add Demand Customer Information screen contains settings.