Mark orders that have shipped or invoiced as exceptional so they are not considered in the demand calculation. Not marking orders as exceptional can distort your demand calculations. Use the Inventory History Ledger screen to flag exceptional orders. Using this screen enables you to indicate exceptional order generations that might have been missed during the order creation.
Note: You must have the OE.PRODUCT.TYPE.EDIT authorization key to change stock transactions to exceptional on the Inventory History Ledger screen.
Direct shipments do not affect the demand forecast calculation. You cannot flag direct shipment order generation as being an exceptional sale generation because the inventory does not come into your warehouse.
To indicate a processed order as being exceptional:
From the Orders > Inquiries menu, select Inventory History Ledger to display the Inventory History Ledger screen.
Select a line item in the Desc field.
The screen displays all transactions on which the selected product appears.
Use the Arrow keys or the Page Up and Page Down keys to locate the order on which the exceptional transaction occurred.
Position the cursor in the Type column for the transaction.
Type E (or press F10 and select Except) to change the quantity type.
Press Esc to exit the screen.
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