Entering Order Header Information in Palm RDC

Use the RDC Order Header screen to enter information specific to the order or count data from the Palm device. If you leave the Header screen blank, the system uses the defaults defined for the customer in Customer Maintenance.

To enter order header information in Palm RDC:

Display the Palm RDC application on your Palm device.
Tap the black triangle to display a list of all customers set up for replenishment.
Tap Orders or Levels for the customer, as is appropriate.
Tap the Header button to display the RDC Order Header screen.

Fill in the following fields, as necessary:

Field	Function
PO#	If appropriate, enter a purchase order (P/O) number for the order. If there is a P/O number assigned to the customer, the number you enter in this field overrides the assigned number. The system sends a message to the RDC administrator.
Rel#	If appropriate, enter a release number for the order. If there is a release number assigned to the customer, the number you enter in this field overrides the assigned number. The system sends a message to the RDC administrator.
Ordered By	If appropriate, enter the name of the customer buying the product. The system validates the entry in this field if the customer has one or more employees who are assigned as buyers on the Customer Authorization Maintenance screen. Note: The order total is compared against the customer's credit limit. If the total is more than the credit limit, the order will go on credit hold.

Tap the following buttons to enter or edit information, as needed:

Button	Function
Ship To Address	Edit the customer's ship-to information for this order only. After entering the new ship-to information, tap Done to save the information. At the prompt, tap Yes to confirm the new shipping address and return to the Order Header screen. Upon upload, the ship-to address for the customer is updated with the new information for this order only.
Shipping Instructions	Enter or edit shipping instructions for the order. After entering the instructions, tap Done to return to the Order Header screen. The system appends these shipping instructions to the pre-defined instructions set up in the customer record. The instructions are preceded by *RDC Instructions* in the customer record.
Internal Notes	Enter or edit internal comments for the customer or order. After entering the notes, tap Done to return to the Order Header screen. The system appends these notes to the pre-defined notes set up in the customer record. The notes are preceded by *RDC Notes* in the customer record.

Tap Done to save the information and return to the order.