Viewing Tracker Comments in Pocket Job Queue

Use the tracker View screen to review the original comment and all appends made to a tracker. Special characters display at the beginning of each append to indicate the append type:

Icon	Append Type	Description
* * *	Internal	Only users of the host system can view the appended messages. Customers and vendors cannot view appends.
! ! !	External	All users can view the appended messages, including customers and vendors.
< < <	Secure	Only the user who entered the comment and those User IDs included on the Secure Append list. Note: You can view your secure appends using Pocket Job Queue, but you cannot create secure appends.

Navigate through the tracker appends by using the vertical scroll bar on the right side of the screen. You can jump to the beginning of the tracker by selecting the Go to Top menu item, found under the Options menu of the View screen. Jump to the end of the tracker by selecting the Go to Bottom menu item.

To view tracker comments:

Tap the drop-down () in the upper right corner to change the current tracker view (Append, Forward, View, and Header).

The current view displays as the name of the drop-down. You can also tap the Left Arrow and Right Arrow keys in the lower left corner to move between the different tracker views.

Tap Done to save changes and return to the previous screen.