Handling Return Purchase Orders in RF

If you need to return product on a purchase order (P/O) that has been received using RF, generate an in-process request to notify the warehouse to pick that product for the return.

Note: Set the RF Enable Warehouse Inprocess Queue For Types control maintenance record to Purchase Order Picking (Returns) for the branch in which you are creating the return P/O.

To generate a pick request for a return P/O:

1. From the Purch menu, select Purchase Order Entry to display the Purchase Order Entry screen.

2. Recall the P/O holding the product that needs to be returned.

3. Enter a negative amount for the quantity that you are returning.

For example, if you are returning 3 widgets, enter -3 for the widget's line item.

4. At the prompt verifying the quantity change, enter Y.

5. At the prompt asking to generate a pick request, enter Y to generate the warehouse in-process request.

Note: If you enter N, the system does not generate a warehouse in-process request, and the warehouse does not know that the items need to be returned. You will manually need to notify the warehouse of the pick.

6. Process the return P/O.

7. Press F12 to exit the screen.

See Also:

Handling Canceled Orders with Tagged Items in RF

Creating Return Purchase Orders

Communicating Picking Information to RF Overview