Gift cards and gift certificates are set up as sellable products in your system and sold in Sales Order Entry like other products. Gift cards can be small, plastic cards, or gift certificates that you hand write or print on your computer. The method you choose to use for your gift cards or certificates does not change the way you set the products up or how you sell the products in the system.
To get started selling and accepting gift cards and gift certificates, see the following topics:
As you sell gift cards and gift certificates, the system posts the amounts to the general ledger liability account you designate for gift cards/certificates. As customers redeem their gifts, the amounts are posted to this account, thus reducing the total account amount. The system deducts from this account rather than the cash box because unredeemed gift cards/certificates are carried as a liability. As gift cards and gift certificates expire, you can clear the expired amounts from your general ledger using Journal Entry so you no longer carry the liability on your books. Use expiration dates for your gift cards/certificates so you do not carry the amount as a liability for an undetermined amount of time.
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