Searching for Product Serial Numbers

Use the Serialized Search screen to locate a transaction that contains a particular serial number. You can also display the serial numbers for a serialized product, either in stock or on an open sales order, or display serial numbers on open orders for either a customer or vendor.

You can perform searches using a menu choice as described below, or by using the Serial # Search (or Serialized Search) hot key on the Purchase, Sales, or Transfer Order Inquiries screens. You can display the Inquiries screens using the Inq hot key on the Body screen of a purchase, sales, or transfer order.

To search for product serial numbers:

1. From the Orders > Inquiries menu, select Serial Number Search to display the Serialized Search screen.

2. Enter your search criteria in one or more of the following fields.

Note: To search for a transaction number with open serial numbers, use the Serial Number Entry screen.

3. Use the Search hot key to start the search based on the criteria that you entered.

If more than one transaction meets your criteria, a list displays. The list contains the serial number, ship date, branch, product description, ship-to or ship-from, and order number. Select a list entry and press Enter to display the entry.

The system populates the fields in the Serialized Search screen with the serial number, product, and customer information. The system also provides the purchase order, sales order, or transfer order associated with the serial number in the Order # field.

4. Use the following hot keys to access additional information regarding the serial numbers and the associated transactions:

5. Press Esc to clear the screen for another search, and press Esc again to close the screen.

See Also:

Product Serial Numbers Overview

Reviewing Product Serial Numbers