To set up a customer record for StarShip:If you use StarShip to ship orders to customers, enter shipping-related information in the customer records.
To set up a customer record for StarShip:
From the Files menu, select Customer to display the Customer Maintenance screen.
In the Customer/New field, enter the customer name to display their record.
Complete the Freight In Exempt (Y/N) and Freight Out Exempt (Y/N) fields.
Note: If an order is freight exempt, the system overrides the setting in StarShip and does not add the freight amount to a COD amount. If an order is not freight exempt the system does not override the setting in StarShip.
If the customer shipping address is a residential address, use the Add'l Info hot key and then the Freight Data hot key to enter Y in the Residential Address field.
The Eclipse system displays a Y in the Residential Shipping Address field on the Additional Header Information screen in Sales Order Entry for this customer. The Y in this field on the sales order directs StarShip to apply a residential shipping fee to the customer's freight charge.
If the customer has their own relationship with freight carriers, who bill them directly for their freight charges, use the Add'l Info hot key and then the Freight Data hot key to enter the following default freight data:
In the Insurance Required field, indicate whether the carrier requires insurance.
On the Account Number column, enter the customer's account number with the carrier.
To apply the extra handling charge specified in the Extra Handling Charge For Shipping control maintenance record to outgoing billable freight on orders shipped to this customer, do the following:
Use the Add'l Info hot key and then the Misc Cust Info hot key to display the Miscellaneous Customer Information screen.
Set the value in the StarShip Extra Handling Charge? (Y/N) field to Y.
Press Esc to return to the Customer Maintenance screen.
Press Esc to save the updated record.
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