Using the Customer Size and Sensitivity Update Queue, you can review and update customer sizes and sensitivity levels, as necessary. However, a customer's strategic price does not change until you update the customer records with the changes in the queue. Make all the changes necessary and then upload the changes to the customer records.
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Important: Using the procedure below uploads all settings in the Customer Size and Sensitivity Update Queue, even if they are currently not displayed in the screen, and clears the contents of the queue. To make additional changes after updating, you need to rebuild the Customer Size Update file or upload a new Customer Size and Sensitivity Assignments file from Strategic Pricing Associates. |
To upload customer size and sensitivity changes to customers:
From the Files > Price Maintenance > Strategic Pricing menu, select Customer Size Queue to display the Customer Size and Sensitivity Update Queue screen.
Review and update customer sizes and sensitivity levels, as necessary.
Use the Update Customer Settings hot key to display the Strategic Pricing Customer Update screen.
Do one of the following to update the customers' sizes and sensitivity settings:
Use the Begin hot key to run the update immediately.
Use the Schedule hot key and schedule the update to run at a later time.
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