Viewing the System Activity Log

Use the System Activity Log to view the entries for system activities, such as a program compiles, file saves, or system errors. A log entry displays a record of the activity, the time it occurred, and the ID of the user, if any, who entered the activity.

Users must be assigned the SYSTEM.ACTIVITY.VIEW authorization key to view this log.

To view the system activity log:

From the System > System Programming menu, select System Activity Log Viewing to display the System Activity Log Viewing screen.

The window displays the following column information for each log entry in view-only mode:

Column	Description
User ID	User ID of the person, if any, who entered the log activity.
Date	Day the log activity occurred.
Time	Time of day the log activity occurred.
Comment	Description of the log activity that occurred.

Filter the queue to display only those log entries you want to view:

Field	Description
Cust/Ven	View Only. System Log.
User	User ID by which you want to view logs.
Activity Type	Limit to the type of activity: Meeting, Call, Event, or Delivery.
Date	The date for which you want to see the log entries.

Click Update.
Use the View Manager and select Problem/Solution to display the Problem/Solution column instead of the Comments column.
Work the queue, as needed. For more information, see More Options below.
Exit the window.

More Options from the System Activity Log

The following options are available from the System Activity Log:

To...	Do this:
edit comments	From the Edit menu, select Edit Comment. This option displays the System Activity Log Entry screen for the selected log entry in edit mode. Only Eclipse personnel should edit log entries.
append to the log	From the Edit menu, select Append. This option displays the Append Message screen for the selected log entry, where you can append a message.
expand or collapse the log entry comments	From the View menu and select Expanded View or Synopsis View.
view cross-references	From the View menu, select View Cross-References. If a log entry identifies a record, such as a customer #, product #, sales order #, or invoice #, displays the selected record in view-only mode.
edit cross-references	From the Edit menu, select Edit Cross-References. If a log entry identifies a record, such as a customer #, product #, sales order #, or invoice #, displays the selected record in edit mode.
filter the display	From the Selection menu, select Select Criteria. Enter selection criteria to filter the list of logs, such as CONTROL to display only logs pertaining to control maintenance records. Use the Clear Selection to start a new filter.
create a job queue entry for another user	From the Edit menu, select User Job Queue. Displays your User Job Queue Viewing screen. From the File menu, select Create New Tracker.
create a new log entry	From the File menu, select New Log Entry to display the Call Tracking Entry screen, where you can create a tracker for a customer, vendor, or user. The system first prompts you to select User, Customer, or Vendor. Then the system displays the Call Tracking Entry screen and populates the Comment field with a reference to this log entry. After completing the tracker, the system adds an entry to the System Activity Log, showing the ID of the tracker that you created.