Signature Capture and Document Imaging Guidelines

In order to attach signatures to transactions using the Signature Capture Suite companion products, you need to define signature storage locations on the network host. Use the Document Imaging companion product to define these storage locations by setting up storage IDs and indexing profiles.

Storage IDs define where certain file types, such as signatures, are stored. Indexing profiles define how storage IDs are organized. In short, storage IDs and indexing profiles are electronic filing cabinets.

For example:

You currently have a filing cabinet in your office holding all signed manifests. Each drawer is designated for a different customer. Within each customer's drawer are files for every month of the year, holding the signed manifests for the respective month. With the Document Imaging and Signature Capture Suite companion products, the network host replaces your filing cabinet, the indexing profiles replace each customer's drawer, and the storage IDs replace the files for each month of the year.

For information on how to define storage IDs and indexing profiles, see Defining Document Storage Locations.

Additional Document Imaging Settings for EPad

In addition to setting up storage IDs and indexing profiles on the network host, you can set up temporary storage locations for signatures captured with EPad.

When you capture signatures using EPad, you commonly do so from counter terminals at your warehouse branches. If you capture large amounts of signatures at a branch, set the system to temporarily store these signatures on the counter terminals until you can copy them to the network host for permanent storage. You must define the temporary signature storage locations on each terminal used for EPad.

Note: Set up temporary storage locations only for terminals that collect a large volume of signatures on a daily basis. If you do not capture a large volume of signatures at a terminal on a daily basis, you can copy signatures directly to the host without temporarily storing them.

Copy signatures from the terminals to the network host by running a replication. After defining both host and temporary storage locations, set up a replication schedule to indicate how often stored signatures are copied. For example, schedule a replication to run nightly in order to copy all collected signatures from the day.

In addition to storing and replicating signatures, you need to maintain your warehouse terminals. To keep each terminal from becoming overloaded with the temporarily stored signatures, define how long to keep the signatures stored on the terminals before the system deletes them. For each temporary storage location, you can define the number of days to keep signatures before deleting them, as well as schedule a routine purge of the signatures. Just make sure to replicate the signatures to the host often enough so that signatures are permanently stored before being deleted.

See Document Replication Overview for information on how to:

See Also:

Document Imaging Overview

Purging Images

Signature Capture Suite Overview