Viewing Open Orders and Open Bids in Web Commerce (Level 1)

Use the Open Orders page to view a list of all your open orders and open bids. You can also search for a transaction by reference number, purchase order number, or release number.

The Open Orders page also displays open bids, indicated by a Submitted status. Most web site orders enter the system as bids. After review and processing approval, the bids change to orders and display an In-Process status. A bid's pricing is only good for a specified amount of time before it expires. If a bid is not expired, you keep the bid's pricing when you copy items from the bid to your shopping cart. You may encounter price changes when copying items from an expired bid to your shopping cart.

When on the Open Orders page, you can do any of the following:

• View your account's open orders and order generations.

• Search for a transaction.

• View order details.

• Copy items from a past order to your current order.

• Copy items to a product group.

• Modify an existing bid.

• Copy items from a bid to your current order.

Depending on how the web site is set up for you, if no items are found for the active ship-to account, the Open Orders page displays information for the bill-to account. Click the link at the top of the page to return to the ship-to account's open orders.

To view your account's open orders and open bids:

1. From My Account, select Open Orders to display the Open Orders page.

The following information displays for each open order and bid:

2. To view orders and bids that occurred during a specific date range, enter the date range in the From and To date fields.

For example, if you only want to view orders placed during September 2002, type 09/01/2002 in the From field and 09/30/2002 in the To field.

3. In the Select By field, select Order Date to select orders and bids that have an order date that falls within the date range you entered. Select Ship Date to search on the ship date of an order.

4. Click Go.

To search for a transaction:

1. From My Account, select Open Orders to display the Open Orders page.

2. In the search field at the bottom of the displayed orders table, enter one of the following:

• Reference number

• Purchase order number

• Release number

3. Click Go.

If one item is found, it opens. If more than one item is found, a list displays under the Search Results For heading. Click a listed item to display it.

Note: The first time you initiate a search, the date range adjusts to include the orders returned in the search results. If you narrow the date range and search again, the date range also applies to the search. For example, if you are viewing orders and bids for 09/01/2003 to 09/30/2003, searching brings up all the matching transactions that fall within the date range.

To view transaction details:

1. From My Account, select Open Orders to display the Open Orders page.

2. In the Order Number column, click a transaction number.

The following order details display:

• All the order items

• Subtotal

• Tax

• Freight charges

• Handling charges

• Discount (if applicable)

• Total amounts

• Shipping information

Note: For nonstock products, *CALL* may display in place of the availability and prices, and in place of the order totals. Call the distributor for price information.

To copy items from a past order to your current order:

1. View a listed order.

2. Click Copy Items to Current Order to copy the items from the order to your current shopping cart.

To copy items from an order or bid to a product group:

1. View a listed order.

2. Click Copy Items to Product Group to copy the items from the order to your current shopping cart.

To modify an open bid:

1. From My Account, select Open Orders to display the Open Orders page.

2. In the Order Number column for a Submitted order, click a transaction number to display the bid contents.

3. Click the Modify Bid button at the bottom of the page to modify the bid.

Modify the bid and add or delete items, as necessary.

Note: If another user is currently modifying the same bid, a message displays at the top of the order review page indicating that another user is modifying the same order and that your changes cannot be submitted.

Copy items from a bid to your current order:

1. View a listed bid.

2. Click Copy Items to Current Order to copy the items from the order to your current shopping cart.

See Also:

Account Information in Web Commerce Overview

Reviewing Your Shopping Cart Contents