Posting Service Charges to Past-Due Accounts

Run the service charges program to apply service charges to past-due accounts and to invoices paid past the service charge date. When you use this window to apply charges, it calculates the service charge based on the parameters that you define, posts the charges to the appropriate accounts, and generates service charge invoices.

The Print Invoices program handles the actual printing of the service charge invoices. For more information on how to set up your system to print invoices, see the Printer System Overview.

To post service charges:

  1. From the A/R menu, select Post Service Charges to display the Post Service Charges window.

  2. In the Branch/Territory field, enter the branch, branches, or territories for which to apply service charges.

The system reviews any customer who has one of the designated branches identified as its home branch for potential service charges. This setting is determined on the Accessible Branches screen in Customer Maintenance. For more information, see Defining Customer Branch Override Capabilities.

  1. In the Posting Date field, enter the date to post the service charges. The system populates this field with the month-end date for the previous month, but you can change it, if needed, including entering a variable date if you want to schedule the process.

  2. In the Posting Branch field, enter the branch to which the service charge invoices post.

  3. Do one of the following to determine to which customers to apply service charges:

Note: Statement cycle codes are defined by the Valid Customer Statement Cyclescontrol maintenance record, and applied in the Customer Pricing/Printing screen in Customer Maintenance. For more information, see Customer Maintenance.

  1. To post an individual service charge for each ship customer that has a past due balance, select the Post at Ship-To Level check box. To post a single service charge for the bill-to customer for the sum of all service charges for the bill-to customer's assigned ship-tos with past due balances, leave the Post at Ship-To Level check box deselected.

  2. In the Print Flagarea, select one of the following options to determine how an invoice prints:

  1. To increase the processing speed for posting service charges to past-due accounts, from the Options menu, select Thread Work Load to display the Maximum Thread Workload field.

We recommend not setting this for more processors than your machine has. For example, if you have four processors, set the workload to 4. The system should process four times faster than if this was set to 1.

  1. Use any of the options under the File and Options menus, as needed, to post the service charges.

See Also:

Service Charges Overview

Creating Service Charge Products

Creating Service Charge Messages