Viewing Aging Information on Customer Accounts

Use the A/R Item Audit window to view aging information by transaction. This is a view-only window that lists the bill-to and ship-to accounts for a sales order transaction or the pay-to and ship-from accounts for a purchase order transaction. It also lists the original amount and current balance, the posting, discount, due dates, the date period during which the item was considered to be aged as current, the terms code assigned to the transaction, and the user-defined invoice status code, if one has been assigned.

Note: If you select a customer that is a parent customer, or has dependent customers, the system displays information for the parent customer and all its dependents.

To view aging information on customer accounts:

From the A/R menu, select A/R Ledger to display the A/R Ledger window.
View transactions on a customer's account.
Select a transaction and, from the Inquiry menu, select Audit to display the A/R Item Audit window.
Review the following information, as needed:

Field	Description
ID	The transaction for which you are viewing this window.
Bill-To	The bill-to customer associated with this transaction
Ship-To	The ship-to customer associated with this transaction.
Original Amount	The original transaction amount.
Current Balance	The current balance of the transaction.
Posting Date	The date this transaction posted to the general ledger.
Discount Date	If this is a sales order transaction, the date by which customer must pay the invoice in order to qualify for a discount on the balance due.
Due Date	If this is a sales order transaction, the date by which the customer must pay the net amount to avoid paying a service charge.
Aged Current	If this is a sales order transaction, the period during which the invoice was considered current.
Aging Terms	If this is a sales order transaction, the terms code assigned to this transaction, as determined on the SOE or POE Header window.
Invoice Status	If a status code is assigned to this invoice, this code identifies this invoice as being on hold, disputed, or in some way questionable. A status code is assigned to an invoice in Cash Receipts entry, and defined in by the Valid Customer Invoice Status Codescontrol maintenance record.

Do either of the following, as needed:

To...

Click this button...

view the current general ledger credit distribution that corresponds to the debit on the A/R account for this transaction

G/L Postings

The A/R Adjustments window displays.

view a listing of the discounts available to the transaction by discount date and discount amount

Discounts Avail

The Discounts Available window displays.

Click OK to return to the A/R Ledger window.
Save your changes and exit the window.