Viewing Open Sales Orders in A/R

Use the A/R Items window to view information on sales orders with unpaid invoices.

Note: If you select a customer that is a parent customer, or has dependent customers, the system displays information for the parent customer and all its dependents.

To inquire about unpaid invoices:

From the A/R menu, select A/R Inquiry to display the A/R Inquiry window.
Populate the A/R Inquiry window.
From the Inquiries menu, select Open Orders to display the Sales Inquiry window.
From the View menu, select A/R Items key to display the A/R Items view of this window.

Based on the customer in the Customer field on the A/R Inquiry window, the following view-only information displays:

Field	Description
Customer	The customer account name, based on the information in the Customer field on the A/R Inquiry window.
Product	The specific product type, if any, that you want to search on. When you enter a product type in the Product field, the window redisplays, showing only those transactions containing the stated product. To redisplay all of the transactions, clear the Product field.
Address	The customer mailing address.
Contact Information	The first three contacts listed for this customer, including name and phone number, as designated on the Customer Maintenance window.
Invoice #	The invoice number of the unpaid transaction. Invoices are listed according to posting date.
Customer PO #	The customer's order number, as designated on the Sales Order Entry Header window.
Branch	The number of the branch for this transaction.
Balance	The balance owing on the transaction.
Posting Date	The date the transaction was posted to the general ledger as shipped.

Review the information and exit the window.

More Options on the A/R Items View

Use any of the following options, as needed:

To...	Select the following menu option...
display the Open Orders window	View > Open Orders
display the A/R Items window	View > A/R Items
display the Bid window	View > Bids
displays the transaction on which the cursor is positioned in view-only mode	View > View Item
display the Scheduling window for the transaction on which the cursor is positioned	File > Arrange Delivery
display the transaction on which the cursor is positioned in edit mode	View > Edit Item
clears the screen and display only those transactions with a credit applied against them	View > Credits