Sales Order Entry Authorization Keys

The following authorization keys control a user's ability to enter and edit sales orders.

CK.CHECK.AUTH.OVRD

Allows access to override a denied check authorization and accept a check for payment. ClosedMore:

Job Roles

Sales managers allowed to override a denied check.

Levels

  • Level 1 - Allows access to override an approval code of FAIL, which indicates the check may have been good but the system could not establish communication with the check processor.

  • Level 2 - Allows access to override an approval code of DECL, which indicates the customer's account has insufficient funds.

Dependencies

None.

Additional Information

None.

 

CONVERT.PROSPECT

Allows access to enter an order or bid for a prospective customer in sales order entry converting the customer to a regular customer (no longer a prospect only). ClosedMore:

Job Roles

Sales personnel or manager required to convert prospective customers to regular customers by opening an order or a bid for that customer.

Levels

None.

Additional Information

When the user enters an order or bid, the system removes the flag from the Prospect field in the prospect’s customer record, and flags the Bill-To and Ship-To fields.

Important: You cannot convert a customer back to a prospect if there are open bids, open orders, or history associated with the customer.

 

CUST.SAVECC.ALLOW

Allows you to save a credit card at the customer level in Sales Order Entry. On the Totals tab, from the Payment menu, the Customer Default Card Information option is visible to access.

GIFT.CERTIFICATE.EDIT

Allows access to accept an expired gift certificate as payment.

INV.INV.STAT

Allows access to edit the Invoice Status field on the Additional Header Information window for a sales order generation to change the invoice status for that generation.

MIPO.USER.ONLY

Restricts users to see only their order in the My In-Process Orders Queue. Without this authorization key, users can view all orders regardless if they are assigned to them.

OVERRIDE.RETURN.PAYMENT

Allows user to override returning an item that does not meet the criteria for returns, such as there are none of the item on the order specified or that the customer has already returned the item on a different order.

POS.OPEN.DRAWER

Allows access to open the cash drawer without entering an order.

SOE.ALLOWED

Allows access to sales order entry to view, edit, and create sales orders. ClosedMore:

Job Roles

All sales personnel required to enter orders.

Levels

  • Level 1 - Allows access to view orders. Users cannot create orders.

  • Level 2 - Allows access to view and create orders.

  • Level 3 - Allows access to view, create, and edit orders. To allow users to edit orders, also assign the SOE.OPEN.ORDER.EDIT authorization key.

Additional Information

Users not assigned the SOE.ALLOWED key can view orders using options on other windows.

Required For:

SOE.ALLOWED.ADDR.CHANGE

Allows users to change the ship-to address on orders when the Ship-To Address Changes Restricted option is selected in Customer Maintenance.

SOE.ALLOW.NONRETURN

Allows users to enter a negative quantity for items set to Never in the Customer Return Allowed column in Product User Control Parameters in Primary Inventory Maintenance. ClosedMore:

* New in Release 8.7.8. Solar Only.

Job Roles

Warehouse personnel, sales order entry counter personnel

Levels

None.

Dependencies

None.

Additional Information

For information about managing product settings at the user level, see Setting Product User Control Parametersin the Forecasting online help documentation.

SOE.BATCH.REPRINT.ALLOWED

New in Release 9.0.3.11

Allows users to change the print flag to B when an invoice has already been printed. ClosedMore:

Job Roles

Sales personnel requiring access to managing invoices through the Status tab.

Levels

None.

Additional Information

Users must have the SOE.PRINT.INVOICE authorization key assigned.

 

SOE.BID.APPRV.EXPIRED

Allows access to use expired pricing on a bid. Required for pricing overrides. To restrict users to changing only expiration dates on bids, assign the SOE.BID.EDIT.EXP.PRC.DATE.

SOE.BID.COST.EDIT

Allows access to change the COST and COGS of any product on a sales order bid. ClosedMore:

Job Roles

Sales personnel required to change COST or COGS on products.

Levels

None.

Additional Information

If you are assigned SOE.BID.COST.EDIT and change a stock product COST and COGS on a bid, pricing expires.

If you are assigned SOE.BID.COST.EDIT and are not assigned SOE.OPEN.PRICE.EDIT, you need authorization to convert the bid to an order.

Important:

This authorization key overrides the SOE.BID.COST.EDIT.NONSTOCK key.

The SOE.COST.EDIT authorization key overrides this authorization key.

SOE.BID.COST.EDIT.NONSTOCK

Allows access to change the COST and COGS only for nonstock products on a bid. ClosedMore:

Job Roles

Sales personnel required to change COST or COGS on nonstock products.

Levels

None.

Additional Information

If you are assigned SOE.BID.COST.EDIT.NONSTOCK and change a nonstock product COST and COGS on a bid, pricing expires.

If you are assigned SOE.BID.COST.EDIT.NONSTOCK and are not assigned SOE.OPEN.PRC.EDIT, you need authorization to convert the bid to an order.

Important:

The SOE.BID.COST.EDIT and SOE.COST.EDIT.NONSTOCK authorization keys override this authorization key.

SOE.BID.EDIT.EXP.PRC.DATE

New in Release 9.0.4

Allows users to edit the price expiration date on a bid. ClosedMore:

Job Roles

Sales personnel required to change price expiration dates for bids.

Levels

None.

Additional Information

If users are assigned the SOE.BID.APPRV.EXPIRED authorization key, they do not need this authorization key.

 

SOE.BID.FLWUP.BYPASS

Do not require or request you enter bid follow-up information. When you close the sales window, the system does not prompt you or force you to enter bid follow-up information when you have this authorization key.

SOE.BID.FLWUP.OVRD

Require a manager override when you force the bid followup entry. When you attempt to close the sales window with the system is set to "force" and with this authorization key applied, the system displays the manager authorization pop up window.

SOE.BID.FLWUP.USER.EDIT

Allows access to edit Bid Follow Up Notes for another user. ClosedMore:

Job Roles

Sales personnel required to update Bid Followup Notes.

Levels

None.

Additional Information

When this authorization key is not assigned, the user cannot edit another user's comments on the Bid Followup window, which you access from the Status window in sales order entry. This window displays in view-only mode.

When this authorization key is not assigned, the user cannot edit the User field on the Bid Followup Queue.

SOE.BID.PRC.EDIT

Allows access to change the price of a product on a sales order if, and only if, the order is a bid.

If you change a price on a bid, pricing expires.

Note: The SOE.OPEN.PRC.EDIT authorization key overrides this authorization key.

SOE.BID.PRC.OVRD.TO.OPEN

New in Release 9.0.3

Allows users to convert a bid to an open order and maintain price overrides. Users are not required to have SOE.OPEN.PRC.EDIT.

SOE.CANCEL.PARTIAL.KIT

Allows access to remove part of a kit from an order when another part of the kit has already been invoiced.

Note: If a user removes a partial kit from an order, the pricing does not reflect what has already shipped.

SOE.CASH.REQD.EDIT

Allows access to override the cash required requirement in sales order entry.

SOE.CLOSED.CANCEL.AR

Allows access to cancel an invoiced sales order to which a cash receipt has been applied. ClosedMore:

Job Roles

Users required to cancel invoiced orders.

Levels

None.

Additional Information

When a user cancels the order, the system prompts the user to continue. The system prompts users without this authorization to enter a password to continue.

For this authorization to take effect, also assign the SOE.CLOSED.ORDER.EDIT and SOE.CLOSED.ORDER.CANCEL authorization keys.

Required For:

Updating Sales Order Statuses

SOE.CLOSED.CHANGE.CUST

Allows access to change the customer ship-to and bill-to entity on a closed (shipped) invoice. ClosedMore:

Job Roles

Sales personnel required to change the invoice owner (customer) for closed orders or after the invoice has potentially already been sent to a customer.

Levels

None.

Additional Information

If you assign SOE.CLOSED.ORDER.EDIT at any edit level, you might allow certain fields to be changed on an invoiced order, but not the actual customer. If you want to limit who can change a customer on an order that has already been fully invoiced, where an invoice was printed/mailed to the customer, then assign the SOE.CLOSED.CHANGE.CUST authorization key to those users you want to be able to change who the invoice belongs to after an invoice document was potentially sent to the customer.  

Required For:

Changing Entities for Closed Invoices

 

SOE.CLOSED.CHANGE.SHIPDATE

Allows access to change the ship date on a closed, paid sales order. ClosedMore:

Job Roles

Sales personnel required to change ship dates for closed orders.

Levels

None.

Additional Information

The system displays a warning when you change the date on the following windows:

  • OE Status window

  • OE Scheduling window

  • Inventory Preview Queue

  • Warehouse Status window

  • Warehouse In Process window

Required For:

Changing ship dates on the line item scheduling window.

SOE.CLOSED.ORDER.CANCEL

Allows access to delete the last item from a closed (shipped) generation. ClosedMore:

Job Roles

Sales personnel required to delete items on closed generations.

Levels

Level 1 - Allows access if the shipping or pricing branch of the order is the same as the user's home branch.

Level 2 - Allows access if the shipping or pricing branch of the order is the same as the user's home territory.

Level 3 - Allows access for any shipping or pricing branch to which the user has access.

Additional Information

To allow users to cancel a closed order generation, also assign the SOE.CLOSED.ORDER.CANCEL, SOE.CLOSED.ORDER.EDIT level 2 or higher, SOE.CLOSED.QTY.EDIT, and SOE.CLOSED.ORDER.OPEN keys.

Required For:

Using the Invoice Preview Queue

SOE.CLOSED.ORDER.EDIT

Allows access to manually change the status of an order after the order is closed. ClosedMore:

Job Roles

Sales personnel required to change the status of an order after the order is closed. Users with Level 3 access can change the status to S for Shipping Branch manually.

This does not include Invoicing. If a user is required to invoice closed orders, they should be assigned the SOE.ORDER.TO.INVOICE authorization key.

Levels

Level 1 - Allows access to edit a closed order generation if an invoice document has not been created and the shipping or pricing branch is the same as the user's home branch.

Level 2 - Allows access to edit a closed order generation if an invoice document has not been created and the shipping or pricing branch is the same as the user's home branch or included in the user's home territory.

Level 3 - Allows access to edit any closed order generation for which an invoice document has not been created and the user has access to the shipping or pricing branch.

Level 4 - In addition to the functionality associated with Level 3, allows access to edit a closed order generation if an invoice document has been created and the shipping or pricing branch is the same as the user's home branch.

Level 5 - In addition to the functionality associated with Level 4, allows access to edit a closed order generation if an invoice document has been created and the shipping or pricing branch is the same as the user's home branch or is included in the user's home territory.

Level 6 - Allows access to edit any closed order generation, regardless of whether an invoice document has been created and the user has access to the shipping or pricing branch.

Levels 2 through 6 display A/R Items as an option on the Fast Select list in order entry.

Additional Information

Allows access to edit a closed (invoiced) order generation, based on the user's home branch or home territory and whether the invoice document has been created. An invoice document is an invoice that has been printed, faxed, e-mailed, transmitted as an 810 by EDI, or viewed using the Preview option on the Print Invoices window. A user not assigned this key can only view a closed order generation.

This authorization key is required when any of the following keys are assigned:

If you assign SOE.CLOSED.ORDER.EDIT at any edit level, you might allow certain fields to be changed on an invoiced order, but not the actual customer. If you want to limit who can change a customer on an order that has already been fully invoiced, where an invoice was printed/mailed to the customer, then assign the SOE.CLOSED.CHANGE.CUST authorization key to those users you want to be able to change who the invoice belongs to after an invoice document was potentially sent to the customer.

Important:

If the Print Paid-In-Full Invoicescontrol maintenance record is set to No, a level 1 user only has access to paid-in-full invoices in view-only mode.

To cancel a closed order generation, users must be assigned the SOE.CLOSED.ORDER.CANCEL, SOE.CLOSED.ORDER.OPEN, SOE.CLOSED.ORDER.EDIT Level 2, and SOE.CLOSED.QTY.EDIT keys.

Required For:

 

SOE.CLOSED.ORDER.EDIT.SHIP

Use this authorization key to prevent a user from editing a closed (invoiced) order generation, based on whether the ship ticket has printed and what the shipping branch is. ClosedMore:

Job Roles

Managers who need to restrict users from editing closed order generations based on ship tickets.

The six levels in this authorization key correspond to the six levels in the SOE.CLOSED.ORDER.EDIT authorization key, but levels 1-3 in this record are identical.

Level 1

  • If the ship ticket has not printed, the system uses the SOE.CLOSED.ORDER.EDIT authorization key to determine whether the user can edit the order.

  • If the ship ticket has printed, the user cannot edit the order.

Level 2

Level 3

Level 4

  • If the ship ticket has not printed, the system uses the SOE.CLOSED.ORDER.EDIT authorization key to determine whether the user can edit the order.

  • If the ship ticket has printed and the shipping branch is the same as the user’s home branch, the system uses the SOE.CLOSED.ORDER.EDIT authorization key to determine the user’s access to edit the order.

  • Otherwise, the user cannot edit the order.

Level 5

  • If the ship ticket has not printed, the system uses the SOE.CLOSED.ORDER.EDIT authorization key to determine whether the user can edit the order.

  • If the ship ticket has printed and the shipping branch is the same as the user’s home branch or included in the user’s home territory, the system uses the SOE.CLOSED.ORDER.EDIT authorization key to determine the user’s access to edit the order.

  • Otherwise, the user cannot edit the order.

Level 6

Regardless of the shipping branch or whether the ship ticket has printed, the system uses the SOE.CLOSED.ORDER.EDIT authorization key to determine the user’s access to edit any closed order generation. This level establishes backward compatibility with earlier releases.

Additional Information

The user must have a home branch equal to the generation's shipping branch in order to make changes to the order.

If a user's authorization level for this key does not prevent them from editing the order, then the system uses the SOE.CLOSED.ORDER.EDIT authorization key to determine whether they can edit the order. The default is level 6.

For this authorization to take effect, also assign users the SOE.CLOSED.ORDER.EDIT authorization key.

SOE.CLOSED.ORDER.EDIT.VIA

Use this authorization key to restrict a user from editing a closed (invoiced) order generation, based on the ship via on the order. ClosedMore:

Job Roles

Managers who need to restrict users from editing closed order generations based on ship vias.

Levels

None.

Additional Information

Use the right-click Detail option to set the ship vias for which the user can edit a closed order. If a closed order's ship via is not in the user's defined list, the user cannot make edits to the order.

If no ship vias are set in the details, or the order is for a direct, the system ignores this authorization key.

SOE.CLOSED.ORDER.FAX

Allows access to fax a closed (shipped) generation from the SOE Status window. You must also assign the SOE.PRINT.INVOICE authorization key for SOE.CLOSED.ORDER.FAX to work.

SOE.CLOSED.ORDER.OPEN

Allows access to change the status of an invoiced sales order generation from I (for Invoice) to any open order status. ClosedMore:

Job Roles

Sales personnel required to change an order status from Invoice to an open status.

Levels

None.

Additional Information

You must also assign the SOE.CLOSED.ORDER.EDIT authorization key for SOE.CLOSED.ORDER.OPEN to work.

To allow users to edit the open order generation, assign the SOE.OPEN.ORDER.EDIT key and other appropriate SOE.OPEN authorization keys.

To allow users to cancel a closed order generation, also assign the SOE.CLOSED.ORDER.CANCEL, SOE.CLOSED.ORDER.EDIT level 2, SOE.CLOSED.QTY.EDIT, and SOE.CLOSED.ORDER.OPEN authorization keys.

Required For:

Using the Invoice Preview Queue

 

SOE.CLOSED.PRC.EDIT

Allows access to change the selling prices on a closed order generation. ClosedMore:

Job Roles

Sales personnel required to change selling prices on closed orders.

Levels

Use the Edit > Detail option to enter ship vias by which to restrict this user. Each ship via entered limits the editing function. For example, if a user has PICK UP NOW listed, then that user can onlychange prices on orders with that ship via.

Additional Information

Users not assigned this key cannot change prices, basis names, formulas, costs, or gross profit percentages.

You must also assign the SOE.CLOSED.ORDER.EDIT authorization key to this authorization key to work.

SOE.CLOSED.QTY.EDIT

Allows access to edit quantities and descriptions on closed (shipped) sales order generations. ClosedMore:

Job Roles

Sales personnel required to edit quantities or descriptions on closed orders.

Levels

Level 1 - Allows access to edit the quantity and description of a stock item. Also allows access to use the Substitutes option on the SOE Body and the SOE Schedule windows to view and order substitute products.

Level 2 - Allows access to edit the quantity of a stock or nonstock item. Also allows access to delete all but the last item from an invoiced generation. To allow users to delete the last item from an invoiced generation, also assign the SOE.CLOSED.ORDER.CANCEL authorization key.

Additional Information

You must also assign users the SOE.CLOSED.ORDER.EDIT authorization key for this authorization key to work.

SOE.CONSIGNMENT.ALLOWED

Allows access to create customer consignment orders. ClosedMore:

Job Roles

Sales personnel required to create customer consignment orders.

If a customer is a consignment inventory customer and the order taker is assigned this authorization key, during sales order entry the system displays consignment options appropriate to the level assigned with the key.

Levels

Level 1 - Allows access to create customer non-consignment orders and consignment transfer orders.

Level 2 - Allows access to create customer non-consignment orders and consignment billing orders.

Level 3 - Allows access to create non-consignment orders, customer consignment transfer orders, and customer consignment billing orders.

Required For:

Customer Consignments

SOE.COST.EDIT, SOE.COST.EDIT.DIRECT, SOE.COST.EDIT.NONSTOCK

These three keys allow access to change the cost of items on an open order or bid. ClosedMore:

Job Roles

Sales personnel required to change costs on open orders and bids.

Levels

Each key has 10 levels. The level number determines which local basis names display in the user's selection list.

Each cost and price basis name defined in Price Line Maintenance is assigned a view level (VLvL).

  • Users assigned level 10 select a cost basis from a list of all cost basis names.

  • Users assigned levels 1-9 select a cost basis from a list of cost basis names with a VLvL equal to or less than their view level.

Additional Information

SOE.COST.EDIT applies to any item on a sales order.

Note: This key overrides the SOE.BID.COST.EDIT authorization key.

SOE.COST.EDIT.DIRECT applies to stock and nonstock items on a direct order.

SOE.BID.COST.EDIT.NONSTOCK applies to nonstock items on a sales order.

Note: This key overrides the SOE.BID.COST.EDIT.NONSTOCK authorization key.

When changing the cost for a group of products on a window, such as Subtotals or Lot Subtotals, the VLvL assigned in the Global Buy/Sell Basis Namescontrol maintenance record determines the basis names included on the selection list.

Important:

If a user who is assigned the SOE.COST.EDIT.DIRECT and SOE.BID.COST.EDIT.NONSTOCK authorization keys changes the cost for a stock item and nonstock item on a direct sales order, and then changes the status of the order from D-Direct Shipment to a non-direct status, such as Call When Complete, the system removes the override on the stock item and reassigns the original cost, but the nonstock item retains its override.

SOE.CREDIT.OVERRIDE

Allows access to the Sales Order Credit Override window from the SOE Totals window or the Open Order Status Review Queue to approve or deny a credit override. Assign this authorization key to a credit manager.

SOE.CREDIT.QTY

Allows access to enter a negative quantity on a sales order. If the user is not assigned this authorization key, the system prompts for a password. If the user does not enter an appropriate password, the negative quantity changes to zero.

SOE.CREDIT.REBILL

Allows access to use the Credit/Rebill option on the SOE Body window to create billing adjustments for orders in a closed accounting period. This function creates a credit that replicates the displayed order and a copy of the original order that the user can adjust or correct.

SOE.CREDIT.REL.RANK

Limits access to release orders on credit hold for customers with designated ranks. ClosedMore:

Job Roles

Sales credit managers.

Levels

Users not assigned this authorization key can release orders for any customer, based on their level assignment in the SOE.CREDIT.RELEASE authorization key.

For example, a user is assigned SOE.CREDIT.RELEASE level 20 and SOE.CREDIT.REL.RANK for rank A customers. The user attempts to release a hold for a rank B customer.

  • If the customer is more than 20 percent over their credit limit, the system displays the following message: You Are Not Authorized to Release a Shipping Ticket. The system prompts the user to enter a password.

  • If the customer is less than 20 percent over their credit limit, the system displays the following message: You Are Not Authorized to Release a Shipping Ticket (Ranked Customer). The system prompts the user to enter a password.  

Additional Information

You must also assign the SOE.CREDIT.RELEASE authorization key for this authorization key to work.

Superuser authorization does not include this authorization key.

After assigning the authorization key, use the Detail option to display the Detail Selection window. Type each customer rank for which to authorize this user to release a credit hold on a separate line of the window and then save and exit the window. For more information, see Assigning Authorization Keys to Users.

When an order is released, the system sends a message to the Credit Manager.

Enter the ranking method this authorization key uses to determine a customer's rank in the Ranking Method Used By SOE.CREDIT.REL.RANKcontrol maintenance record.

SOE.CREDIT.RELEASE

Allows access to override a credit hold on a customer order. ClosedMore:

Job Roles

Personnel required to override credit holds.

Levels

Enter the percentage, 1-999, by which this user can exceed a customer's credit limit. The system prompts users not assigned this authorization key to enter a password to override a credit hold.

Additional Information

If a customer has a defined percentage in the Credit Release Percentage Override field on the Additional Customer Credit Data window and the SOE.CREDIT.RELEASE key is assigned to the user, the system restricts the user to the lower of the two percentages.

If the assigned percentage is 1-998, the user can exceed a customer's credit limit by that percentage. For example, a user assigned 350 can exceed the credit limit by 350%.

If the assigned percentage is 999, the user has no restriction on exceeding a customer's credit limit.

On a customer's Credit Control Parameters window, the following four credit restrictions work with the SOE.CREDIT.RELEASE authorization key:

  • No Order Entry when credit limit exceeded, unless authorized.

  • No Order Entry, regardless of credit limit, unless authorized. Only a superuser or a user assigned SOE.CREDIT.RELEASE level 999 can authorize an order that is subject to this restriction.

  • No printing of shipping ticket when credit limit exceeded, unless authorized.

  • No printing of shipping ticket, regardless of credit limit, unless authorized. Only a superuser or a user assigned SOE.CREDIT.RELEASE level 999 can authorize an order that is subject to this restriction.

Users not assigned this key can print/fax the sales order side of a direct, but not the purchase order side.

This authorization key also allows access to print a shipping ticket for orders whose ship via placed them on hold for review in the Order Status Review Queue.

Important:

Do not confuse this key with the SOE.CASH.REQD.EDIT key, which allows users to override cash required for C.O.D. customers.

Required For:

Overriding Credit Holds or Denying Credit

SOE.DEL.CLASS.OVRD

New in Release 9.0.5

Allows users to schedule a delivery even if the delivery classification is not assigned to that customer. ClosedMore:

Job Roles

Personnel required to override delivery classifications for order shipments.

Levels

None.

Additional Information

Use the Valid Delivery Classifications control maintenance record to set classifications for your company.

Required For:

Scheduling Sales Order Deliveries

 

SOE.DIRECT.EDIT

Allows access to create and edit direct shipment sales order generations. ClosedMore:

Job Roles

Sales personnel required to create and edit direct shipment orders.

Levels

Level 0 - Allows access to create a direct sales order and edit the order segment before the purchase order prints.

Level 1 - Allows access to also print, use EDI, or fax a direct sales order.

Level 2 - Allows access to also edit a direct sales order after the associated purchase order prints.

Additional Information

Users not assigned this authorization key cannot create or change any part of a direct generation.

To allow users to fax the purchase order portion of a direct generation, also assign the COGS.VIEW authorization key.

Also assign SOE.DIRECT.EDIT for Direct Shipment from Vendor to be an available selection when using the Change Order Mode option in sales order entry.

Required For:

SOE.DISALLOW.PRCBR.CHG

Restricts users from changing the price branch regardless of authorization. ClosedMore:

Job Roles

Restrict users from changing price branches.

Levels

None.

Additional Information

Normally, if you have SOE.OPEN.ORDER.EDIT or SOE.CLOSED.ORDER.EDIT you can change the price branch on any generation of an order. Assigning this authorization key, still allows users to edit orders, but keeps them from changing the price branch.

Required For:

Sales Order Header

SOE.DUP.ORDER.OK

Allows access to add or edit an item on a new or existing order when the system identifies the item as being duplicated on another order for the same customer. ClosedMore:

Job Roles

Sales personnel required to duplicate orders.

Levels

None.

Additional Information

This authorization key takes effect only if the Duplicate Order Checkcontrol maintenance record is set to Yes. Existing order refers to all open orders and any closed orders found by Duplicate Order Check within the time period specified in the Duplicate Order History Days To Checkcontrol maintenance record.

If a user orders an item that is already on another order for the customer, the system displays the Possible Duplicate Orders Found window and a prompt that requires authorization to continue.

If this authorization key is assigned, then the system prompts the user to continue entering the item on the order. If this key is unassigned, the system requires a password from a manager or another user with the authorization assigned.

SOE.EDIT.CLOSED.PERIOD

Allows access to edit Closedspecific fields on the SOE Header window for an order in a closed G/L period.

SOE.EDIT.CUSTOMER

Allows a user to make changes to customer in Sales Order Entry and limits when a user can make changes. ClosedMore:

Job Roles

Allows a user to make changes to customer in Sales Order Entry and limits when a user can make changes.

Levels

Level 1 - Never permit user to change customer in SOE header unless bill-to is generic cash customer

Level 2 - Only permit change of ship-to if bill-to remains same.

Level 3 - Always permit user to change customer in SOE.

Additional Information

User will never be able to change customer even if bill to is generic cash customer.

Required For:

Sales Order Header

 

SOE.EDIT.IAO.INV.COGS

Allows access to edit COGS on IAO line items on sales orders. ClosedMore:

Job Roles

Sales personnel required to edit COGS and IAO items.

Levels

Level 1 - Allows access to edit COGS on an IAO line item of a new sales order.

Level 2 - Allows access to edit COGS on an IAO line item of a new or open sales order.

Level 3 - Allows access to edit COGS on an IAO line item of a new, open, or closed sales order.

Additional Information

An IAO item is a stock or nonstock product assigned an Inventory Account Override.

SOE.EDIT.IAO.INV.COST

Allows access to edit COST on IAO line items on sales orders. ClosedMore:

Job Roles

Sales personnel required to edit COST and IAO items.

Levels

Level 1 - Allows access to edit COST on an IAO line item of a new sales order.

Level 2 - Allows access to edit COST on an IAO line item of a new or open sales order.

Level 3 - Allows access to edit COST on an IAO line item of a new, open, or closed sales order.

Additional Information

An IAO item is a stock or nonstock product assigned an Inventory Account Override.

SOE.EDIT.IAO.INV.PRICE

Allows access to edit PRICE on IAO line items on sales orders. An IAO item is a stock or nonstock product assigned an Inventory Account Override. ClosedMore:

Job Roles

Sales personnel required to edit PRICE and IAO items.

Levels

Level 1 - Allows access to edit PRICE on an IAO line item of a new sales order.

Level 2 - Allows access to edit PRICE on an IAO line item of a new or open sales order.

Level 3 - Allows access to edit PRICE on an IAO line item of a new, open, or closed sales order.

Additional Information

An IAO item is a stock or nonstock product assigned an Inventory Account Override.

SOE.EDIT.LOCKED.DIRECT

Allows access to edit a locked sales order for a direct shipment purchase order. ClosedMore:

Job Roles

Sales personnel required to edit locked orders for directs.

Levels

None.

Additional Information

Example: Users assigned this key can edit the sales amount or other sales information after paying the vendor. Users cannot edit any pricing information that affects COGS or Cost. For details on what you can edit, see Editing Vendor Direct Shipments.

Allows access to edit lot item material detail on invoiced generations.

 

SOE.EDIT.VIEW.ONLY.NOTES

Allows access to edit notes in the Internal Notes field on the SOE Header window, when the order is in view-only mode.

SOE.EXPORT.ALLOWED

Allows users to set sales order Export Status to Approved and allow the phantom processes to process the order when it is scheduled for shipment out of country and going through export compliance. ClosedMore   

Job Roles

Export department personnel who can approve sales orders scheduled for shipment out of country.

Levels

None

Additional Information

Users with this authorization key can also change the Export Order flag on the order until it is invoiced.

Users without authorization can change the Export Order flag on a sales order when they first create the order, if the customer's Export Only field is set to No or Prompt in the customer record.

All export orders are reviewed through the Open Order Status Review Queue and subsequently checked for credit status by the standard Automatic Shipping Ticket Printing phantom.

More Information

Setting Up Export Orders

Managing Export Orders

SOE.FREIGHT.EDIT

Allows access to edit the Freight and Total Freight fields and use the Freight option on the SOE Totals window.               

SOE.GP.CONTROL.EDIT

Allows access to edit the entries on the SOE GP% Control Parameters window. ClosedMore

To access this parameters window:

  1. Open a sales order.

  2. From the Edit Order menu, select Pricing.

  3. From the Edit menu, select GP% Controls.

SOE.HANDLING.EDIT

Allows access to edit Handling and Total Handling fields and use the Freight option on the SOE Totals window.

SOE.IMPORT.PROFILE

Allows the creation of Import Maps from Sales Order Entry.

SOE.JM.EDIT.CUST.PO

New in Release 9.0.1

Allows users running Job Management to edit the Customer PO # field in the Sales Order Entry Header tab. ClosedMore

Job Roles

Sales personnel managing Job Management orders.

Levels

None

Additional Information

Users must also have the following authorization keys for editing a sales order:

SOE.ALLOWED. Level 3

SOE.CLOSED.ORDER.EDIT, Level 6

SOE.DIRECT.EDIT, Level 2

SOE.EDIT.CLOSED.PERIOD

SOE.OPEN.ORDER.EDIT

SOE.KITS

Allows access from the SOE Scheduling window to Product Kit Maintenance. ClosedMore:

Job Roles

Sales personnel who are required to create product kits.

Levels

Level 1 - Allows access to view product kit information.

Level 2 - Allows access to edit product kit information.

Additional Information

To create kits, display Product Kit Maintenance from Product Maintenance.

SOE.MANIFEST.EDIT

Allows access to the Shipping Manifest program. ClosedMore:

Job Roles

Sales personnel who are required to edit manifests.

Levels

Level 1 - Allows access to view a closed manifest or edit an open manifest.

Level 2 - Allows access to a closed manifest for editing.

SOE.MASTER.BID.EDIT

Allows access to create, commit, and un-commit change orders for master orders. ClosedMore:

Job Roles

Sales personnel required to handle master orders.

Level 1

  • Commit change orders to their master job bid and trickle changes to the associated junior orders.

  • Create new junior orders from Job Bid Tracking.

  • All changes to a master job bid or junior order must go through change orders.

Level 2

  • Commit change orders to their master job bid and trickle changes to the associated junior orders.

  • Create new junior orders from Job Bid Tracking.

  • Make material detail changes to a junior order that do not affect dollar totals, by editing material detail on the Lot Item Detail screen.

Note: Users cannot edit Total Lot Cost or Total Lot Price on the junior order.

Level 3

  • Add line items to junior orders from Job Bid Tracking.

  • Make material detail changes to a junior order that do not affect dollar totals, by editing material detail on the Lot Item Detail screen.

Note: Users cannot edit Total Lot Cost or Total Lot Price on the junior order.

Level 4

  • Add line items to junior orders from Job Bid Tracking.

  • Edit order quantities, prices, and costs on junior orders or master job bids. The system does not prompt users for authorization to make the changes.

Required For:

SOE.MAX.COLLECTION.DAYS

Allows access to view and edit the Commission % by Collection Days window. ClosedMore:

Job Roles

Sales personnel who are required to manage commission percentage by collection days.

Levels

Level 1 - Allows access in view-only mode.

Level 2 - Allows user to edit information on the screen.

Required For:

Basing Commission Percentages on Collection Days

SOE.MAX.DISC

Allows access in sales order entry to override the Maximum Discount from Standard Price percentage set for the order or the user. ClosedMore:

Job Roles

Sales personnel required to override maximum discounts.

Levels

None.

Additional Information

You can assign a maximum discount from standard price to an order or user. In sales order entry, when a user changes the price of an item, the system compares the new discount percent from the standard price to the maximums, first by order and then by user. If the new discount is greater than the maximum, a warning states that the new sales price exceeds the maximum percentage the user is allowed to discount from the standard sales price.

The system prompts users not assigned this key to enter a password to authorize the override.

Required For:

Changing Price Control Parameters

SOE.MAX.PRICE

Allows access to override the maximum price for an item. ClosedMore:

Job Roles

Sales personnel required to override the maximum price for an item.

Levels

None.

Additional Information

In sales order entry, when a user changes the price of an item, the system compares the new price to the price associated with the Price Ceiling Global Basis Name If the new price is greater than the price ceiling, the system displays a warning.

The system prompts users not assigned this key to enter a password to authorize the override.

SOE.MIN.GP

Allows access in sales order entry to override the Minimum GP% Required set for a sales order, product, price line, or user. ClosedMore:

Job Roles

Sales personnel required to override the Minimum GP% Required value set.

Levels

None.

Additional Information

You can assign a minimum required gross profit percentage (GP%) to a sales order, product, price line, and user. In sales order entry, when a user makes a change that affects the GP% for an item, the system compares the new GP% to all the specified minimums, in the following sequence: order, product, price line, and user. If the new GP% falls below one of these minimums, the system displays a warning that identifies the parameter (order, product, price line, user) affected by the change and what the minimum GP% for that level is.

The system prompts users not assigned this key to enter a password to authorize the override.

Required For:

Changing Price Control Parameters

SOE.NONRETURN.PROCESS

Allows users to process credit return generations with items that are set to Never in the Customer Return Allowed or Vendor Return Allowed columns in Product User Control Parameters in Primary Inventory Maintenance. ClosedMore:

* New in Release 8.7.8. Solar Only.

Job Roles

Warehouse personnel, sales order entry counter personnel

Levels

None.

Dependencies

None.

Additional Information

Items can be marked as non-returnable in the Product User Control Parameters off Primary Inventory Maintenance.

This authorization key allows users to return products regardless of this setting. Setting either the Customer Allowed or Vendor Allowed fields to Never, by branch, requires this authorization key to process a credit return for these products.

To process a return, users must also have the SOE.RETURN.PROCESS authorization key assigned.

For information about marking products as non-returnable, seeSetting Product User Control Parametersin the Forecasting online help documentation.

SOE.OPEN.ORDER.EDIT

Allows access to edit an open order or bid. Users not assigned this authorization key can only view open sales orders or bids. ClosedMore:

Job Roles

Sales personnel required edit open orders and bids.

Levels

None.

Additional Information

Remote customers assigned an order status of B-Bid can edit bids, but only view orders that are not bids.

Remote customers must be assigned the SOE.OPEN.ORDER.EDIT and SOE.OPEN.QTY.EDIT authorization keys to edit bids.

 

SOE.OPEN.PRC.EDIT

Allows access to change the selling price on open sales order generations. ClosedMore:   

Job Roles

Sales personnel required to adjust selling price on open sales order generations.

Levels

None.

Additional Information

Users not assigned this key cannot change prices, basis names, formulas, costs, or gross profit percentages in any way.

Users not assigned the SOE.OPEN.PRC.EDIT and OE.PRICE.CLASS.LEVEL authorization keys can use the Pricing option on the SOE Body window to enter a valid quote amount. Users cannot make any other pricing changes without the appropriate authorization keys.

You must also assign the SOE.OPEN.ORDER.EDIT authorization key for this authorization key to work.

Required For:

Changing Sales Order Prices

 

SOE.OPEN.QTY.EDIT

Allows access to edit quantities and descriptions on open sales orders. ClosedMore:

Job Roles

Sales personnel required to edit quantities and descriptions on open sales orders.

Levels

Level 1 - Allows access to edit the quantity of a stock item. Also allows access to use the Substitutes option on the SOE Body window and the Scheduler window to view and order substitute products.

Level 2 - Allows access to also edit the quantity of a nonstock item.

Additional Information

Remote customers assigned an order status of B-Bid can edit bids, but only view orders that are not bids.

You must also assign the SOE.OPEN.ORDER.EDIT authorization key for this authorization key to work.

If you are using Tract Housing Management, this authorization key must be assigned at level 2 for the Tract Housing MiscChrg Product orders.

Required For:

Editing Sales Order Details

SOE.ORDER.PAD

Allows access to the Reorder Pad through sales order entry.

SOE.ORDER.TO.BID

Allows access to change the status of a sales order segment to Bid on the Schedule, Detail Scheduling, or Status window or using the Change Order Mode option.

Note: You must also assign the SOE.OPEN.ORDER.EDIT authorization key for the authorization key to work.

SOE.ORDER.TO.INVOICE

New to Release 9.0.1

Allows users to invoice an order directly from Sales Order Entry.

Note: Prior to Release 9.0.1, users could invoice if assigned SOE.CLOSED.ORDER.EDIT. Users must beassigned this new authorization to maintain that level of authority.

SOE.OVERRIDE.CLIENT.PRICE

Allows access to manually override the Client Prc on the Sales Order Entry Body window of orders that use client pricing.

SOE.OVRD.NO.PRC.CHANGE

Allows access to change the price on an item. ClosedMore:

Job Roles

Use when restriction prices based on the following:

Levels

Level 1 - Users are prompted for a user name and password when trying to change restricted prices.

Level 2 - New in Release 8.7.9, allows users to override restricted prices for items on Small Project Jobs.

Level 3 - Allows users to change restricted prices throughout the system.

Required For:

Overriding Prices On Orders

 

SOE.PACKAGE.QTY

Allows access to override a product's sell package quantity in sales order entry. ClosedMore:

Job Roles

Sales personnel required to override products' sell package quantities.

Levels

Level 1 - Allows access to override the sell package quantity on consignment invoices only.

Level 2 - Allows access to override the sell package quantity anywhere in the system.

Additional Information

When users enter an order quantity that cannot be evenly divided by the sell package quantity, the system displays a warning. The system prompts users not assigned this authorization key to enter a password to authorize the override.

You can set the sell package quantity on the Product Price Maintenance window.

Required For:

SOE.PAYMENT.APPLY

Allows access to apply payments to outstanding invoices. ClosedMore:

Job Roles

Sales personnel required to apply payments to outstanding invoices.

Levels

Level 1 - Allows access to use the Apply Payment option on the SOE Totals window to apply cash received through sales order entry to outstanding invoices.

Level 2 andLevel 3- The same as Level 1.

Required For:

Applying Payments to Sales Orders

SOE.PAYMENT.EDIT

Allows access to edit payments received in sales order entry. ClosedMore:

Job Roles

Sales personnel required to edit payments received on orders.

Levels

None.

Additional Information

Assign this authorization key to managers who resolve problems in reconciliation of the Cash Box Journal.

If this authorization key is not assigned, the user can use the Paymentoption on the SOE Totals window to receive payments, but not edit payments.

If this authorization key is not assigned, the user can use the Payment option on the SOE Totals window to receive payments. The user can select the payment to edit. Then, in the Cash or Change field, edit the payment date, time, collecting user, location, or branch.

Required For:

SOE Totals window

SOE.PAYMENT.TERMS.EDIT

Allows access to change a customer's payment terms on the SOE Header window or in the Close Counter Order window.

SOE.PIL.DAYS.OVRD

Allows access to override the maximum days supply limit for a product if an action in sales order entry exceeds the days supply number. Users not assigned this key must enter a password to override a maximum days supply limit.

 

SOE.PRINT.INVOICE

Allows access to print, e-mail, fax, or reprint or resend invoices from the Status tab in sales order entry or the A/R Ledger. ClosedMore:

Job Roles

Sales personnel requiring access to managing invoices through the Status tab.

Levels

None.

Additional Information

This key also allows you to reprint invoices using the Order Reprinting Options window. If you assign this key, you do not need to assign the SOE.REPRINT.INVOICE key.

Required For:

SOE.PROCESS.OPEN.SERS

Allows access to process a sales order even if there are outstanding serial numbers that need to be entered on the order if the Require Auth to Process Sales Order With Open Serial Numberscontrol maintenance record is set to Y.

SOE.PRODUCT.LIMITS

You need this auth key if  the system has product sell limits activated in Product Limit Maintenance and you want to override those limits. If you enter an order that exceeds the limit, the system displays a warning message and prevents you from completing the transaction. Within the warning message you can override the setting by entering an authorized User ID and password.

SOE.PROGRESS.BILLING

Allows users to tag sales orders for progress billing on the Sales Order Entry Totals tab of a sales order.

SOE.REPRICE.BID.SELL.PRC

Allows users to convert bids with expired pricing. ClosedMore:

Job Roles

Sales personnel required to reprice bids or to convert bids with expired pricing.

Levels

None.

Dependencies

Users must also have these assigned:

SOE.BID.APPRV.EXPIRED

SOE.BID.COST. EDIT

SOE.COST.EDIT

Required For:

Converting Bids to Sales Orders

SOE.REPRINT.INVOICE

Allows access to print invoices that have already been printed. ClosedMore:

Job Roles

Sales personnel required to reprint invoices.

Levels

None.

Additional Information

Users assigned this key, but not the SOE.PRINT.INVOICE key do not have print options available in the Print field of the sales order entryStatus tabif the invoice has not been printed.

Assign this key instead of the SOE.PRINT.INVOICE key to users that you do not want to grant access to print, e-mail, or fax original invoices.

Required For:

SOE.REPRINT.PICK.TICK

Allows access to reprint pick tickets. ClosedMore:

Job Roles

Sales personnel required to reprint pick tickets.

Levels

None.

Additional Information

Users not assigned this key must enter a password before reprinting a ticket.

Required For:

SOE.REPRINT.SHIP.TICK

Allows access to reprint shipping tickets from the Order Reprinting Options screen. ClosedMore:

Job Roles

Sales personnel required to reprint shipping tickets.

Levels

None.

Additional Information

Users not assigned this key must enter a password before reprinting a ticket.

Required For:

SOE.RESERVE.ORDER.EDIT

Enables a user to create a new or edit an existing Reserve Inventory Order. ClosedMore:

Job Roles

Sales personnel required to create a new or edit an existing reserve inventory.

Levels

None.

Additional Information

Reserve status orders commit inventory for a bill-to customer, and allows other orders to the bill-to's ship-to customers to buy the reserved products. However, the products on the reserve sales order do not appear available in inventory for other customer's to buy.

Required For:

Reserve Inventory Order

SOE.RETURN.ALLOWED

Allows access to return a product after the time limit specified in the Maximum Number Of Days Allowed For Returns On Nonstock Itemsand Maximum Number Of Days Allowed For Returns On Stock Itemscontrol maintenance records. ClosedMore:

Job Roles

Sales personnel required to return a product after a specified time limit.

Levels

Level 1 - Allows the user to make a return after the return time period for stock items. Assign this level to return stock items without an original sales order number.

Level 2 - Allows the user to make a return for all items, regardless of time. In addition, users can create returns that exceed the original order quantity.

Assign this level to return stock or non-stock items without an original sales order number.

Additional Information

The system displays a warning prompt when users return items after the return period. Unauthorized users must enter a password to continue.

Required For:

Returned Goods Verification

 

SOE.RETURN.PROCESS

Determines who is allowed to process a credit sales order generation. ClosedMore:

* New in Release 8.7.8. Solar Only.

Job Roles

Warehouse personnel, sales order entry counter personnel.

Levels

None.

Dependencies

Users must also have the SOE.RGA.REQUIRED authorization to return goods to vendors that require RGA numbers.

Additional Information

Required to process a credit order, change the status to Pick Up Now, or invoice the order.

To enter negative sales orders, users must have the SOE.RETURN.ALLOWED authorization key.

If you have the Disable Phantom Processing For Credit Sales Orderscontrol maintenance record set to No, the system processes the credit order regardless of this authorization key assignment.

Not required for users with the SUPERUSER authorization key.

SOE.RGA.REQUIRED

Allows users to process credit return orders that have products that require returned goods authorization numbers. ClosedMore:

* New in Release 8.7.8. Solar Only.

Job Roles

Warehouse personnel, sales order entry counter personnel.

Levels

None.

Dependencies

Users must also have the SOE.RETURN.PROCESS authorization to process credit return generations.

Additional Information

Many vendors require returned goods agreement (RGA) numbers before accepting item returns. This control maintenance record allows users to process RGA-required orders without the RGA number. The Vendor Return Allowed column in the in Product User Control Parameters.

If you have the Disable Phantom Processing For Credit Sales Orderscontrol maintenance record set to No, the system processes the credit order regardless of this authorization key assignment.

SOE.SALES.SOURCE.EDIT

New in Release 9.0.3

Allows users to edit the Sales Source field in Sales Order Entry even if the Disable Edit Ability Of Sales Source control maintenance record is set to Yes.

SOE.SALESPERSON.EDIT

Allows access to change the Outside Salesperson or Inside Salesperson on the SOE Header window. ClosedMore:

Job Roles

Sales personnel required change salesperson on the sales order.

Levels

None.

Additional Information

Allows access to run the Sales by Salesperson by Line or Product Report for any salesperson. If not assigned, users can run this report only for their own ID.

Allows access to modify the commission percentage of other users on the SOE Salesperson Split Commission Percentage window. If not assigned, users can still adjust their own commission percentage.

Required For:

SOE.SCHEDULE

Determines whether the Auto Scheduling option on the SOE Body window is set to On or Off when the user accesses sales order entry. ClosedMore:

Job Roles

Sales personnel required to use auto-scheduling for sales orders.

Levels

Level 1 - TheAuto Schedulingoption is set toOff. The Schedule window displays only if there is an open quantity, such as a backorder, on that line item.

Level 2 - The Auto Scheduling option is set to On. The Schedule window displays upon entry of every line item, regardless of its open quantity status.

Additional Information

Users not assigned this key can still use the Auto Scheduling option on the SOE Body window to change the setting at any time.

Superuser authorization does not include this authorization key. To set this key for a superuser, assign it in addition to the SUPERUSER authorization key.

Required For:

SOE Body

SOE.SCHEDULE.TAGS

Allows users to change or add tags to sales orders, but does not allow users to break tags. You must have the OE.TAGGED.QTY.EDIT to edit purchase order tags or transfer order tags.

SOE.SINGLE.INVOICE

Allows access on the SOE Totals window to edit the Single Invoicing field and adjust the Unearned amount. ClosedMore:

Job Roles

Sales personnel required to edit invoicing fields.

Levels

Level 1 - Allows access to change Single Invoicing from N to Y.

Level 2 - Allows access to also change Single Invoicing from Y to N.

Level 3 - Allows access to also edit the Unearned amount.

Required For:

SOE Totals

SOE.SOURCING

Allows access to automatic-sourcing selections for items out of stock. ClosedMore:

Job Roles

Enhanced functionality for sales personnel required to backorder items when the items are out of stock.

Levels

Level 1 - Allows access to display auto-sourcing window if the product being added has to be backordered.

Level 2 - Automatically displays the auto-sourcing window for the user.

Additional Information:

Not required for selecting backorder sources for items that are out of stock. If assigned, this authorization key supersedes the SOE.SCHEDULE authorization key.

SOE.COST.EDIT.SOURCING

Allow users to edit cost for a stock item, but only if it is procured. ClosedMore:

Job Roles

Sales personnel required to backorder items when the items are out of stock.

Levels

None.

Required For:

Edit without causing variances since the cost on the sales order is tagged to the cost on the purchase order.

Example:

With this authorization key assigned users cab specify the cost of sourcing an item from an emergency procurement vendor. The procurement purchase order inherits this cost when created. This workflow reduces the amount of free-form notes passed from sales to purchasing in the internal notes if your sales folks cannot create procurement purchase orders. If you the Update Cost On Sales Order From Tagged Purchase Ordercontrol maintenance record set to Yes then the cost will flow back to the sales order once the PO has been created.

 

SOE.SPLIT.PRICING

Allows access to override split quantity pricing. ClosedMore:

Job Roles

Sales personnel required to override split quantities.

Levels

Level 1 - Not used.

Level 2 - Allows access to override split quantity pricing.

If an item on an order qualifies for quantity break pricing and the corresponding matrix has Split Quantity Pricing set to Y, the system displays the following prompt: Split Quantities (Y/N).

Level 3 - Allows user to approve the extension of expire quantities to include the current order quantity.

Required For:

Split Quantity Pricing

SOE.TAX.EDIT

Allows access in sales order entry to edit the tax-related aspects of a sales order. ClosedMore:

Job Roles

Sales personnel required to edit the tax-related aspects of a sales order.

Levels

Level 1 - Allows access to edit only the Tax Exempt ID # field on the SOE Header window or the Exempt # field on the New Customer Entry window.

Level 2 - Allows access to also edit the Tax Jurisdiction field on the SOE Headerwindow.

Level 3 - Allows access to also edit the Sales Tax field on the SOE Totals window.

Additional Information

Assigning this key also grants access to the Sales Tax and Tax Groups menu options in Customer Maintenance.

Required For:

SOE.WRITER.EDIT

Allows access to edit the writer ID on the SOE Header window of an existing order. ClosedMore:

Job Roles

Sales personnel required to edit the writer ID.

Levels

Level 1 - Allows access to edit the writer ID for the user's own orders.

Level 2 - Allows access to edit the writer ID for any sales order.

Additional Information

With this authorization key assigned, users can only view G/L posting information (Alt~) for sales orders that they have written.

Required For:

SOE Header

G/L Posting

 

See Also:

Order Entry