The following control maintenance records belong to the SOE (Sales Order Entry) category and apply to sales order payments.
External payments are those received from sources outside Eclipse, such as Amazon®, Paypal®, or Apple Pay®. Traditionally the sources are for payment services, such as through Epicor Commerce (EC). However, when entering a manual external payment on Sales Order Entry, you also select an external payment source. Eclipse records these payments and sources for better visibility into how your individual sales orders or sales order generations are paid.
Use these payment sources for EC and manual payments you enter on an order. Entries are created and validated by the ECsystem. If you enter a new source, such as Pay Pal, but ECstores this value as PayPal, Eclipse will adjust the entry at the next sync to ensure that your data matches. Manual payments are not validated.
These payment sources and values display in the Sales Order Entry Totals tab.
Use the External Payment Reconciliation Queue to review and match deposit status and payment sources reconciling these entries with the orders and customers. For more information, see Using the External Payment Reconciliation Queue in the Sales Order Management documentation.