Outbound Email Overview

Outbound Email is a companion product that allows you to email paperwork rather than only printing or faxing. It is available everywhere

For example, if a customer places an order using Web Commerce, you can set up Outbound Email to automatically email a response, such as an acknowledgement or a copy of their sales order. For more information on activity triggers and how to set them, see Assigning Activity Triggers.

Use the following procedures to create, schedule, and send emails:

Accessing the Email Window

Sending Emails

Sending Internet Mail Messages

Defining User or Company Comments

Defining Email Options

Editing Email Appearances

Activity Trigger Automatic Emails

Attaching Text and HTML Documents to Emails

Creating Email Distribution Lists

Building Email Distribution Lists

Using Email Distribution Lists

See Also:

Assigning Activity Triggers