Use Customer Maintenance to create and store records for customers, branches, and prospects. The customer record includes information about the following:
Shipping, billing, and freight.
Employee contacts.
Individualized product and customer rank, including detail lots.
Pricing classification lets you offer each customer the most reasonable price based on the customer's sales and reliability.
The branches from which the customer can order products.
When you enter a customer's name on an order, on reports, or anywhere in the system, the search index accesses the customer's record, and uses the information it contains, as needed.
Set up each branch in your organization as an entity in Customer Maintenance before you set it up in Branch Maintenance.
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