on the User Control Panel to open the Eclipse Conversations window. The red badge indicates how many unread messages you have waiting.Use the Message Queue to view and manage your messages. The system stores your sent and received messages until you delete them. From the Message Queue, you can view your sent or received messages, delete duplicate messages, and send, resend, or forward a message. You can search your messages to locate a specific word string or sender.
Additionally, you can create a new tracker and copy the message into it to send to users for follow up. You can view a tracker references in a message, print the displayed messages, and send the displayed messages to your Hold file.
You can also view a dialogue of all the messages exchanged between you and another user.
Display Eclipse Conversations from the same menu path: From the System > Message System menu, select Message Queue to display the Eclipse Conversations window. You can also click the Eclipse Messages icon on the User Control Panel to open the Eclipse Conversations window. The red badge indicates how many unread messages you have waiting.
In Release 9.0.0., the Eclipse Conversations window replaces the Eclipse Message Queue and lets you see what messages you have from users, the Phantom processor, or Report Scheduler.
Conversation List - List of conversations and messages from the system. Users display with names and contact numbers. Scheduler and Phantom messages display with their titles and the associated information.
User Information -User name, extension and office hours for the currently-displayed message.
Current Message -The currently displayed message writer and contact information.
Message History- The most recent message displays in gray. Previous messages, along with their date and time, display in blue. This lets you scroll through your message history with the user to track information or retrace conversations for verification.
Message Handling- These buttons let you delete entire conversations, create a new message, send messages and close the Message Conversations window.
Tracker and Transaction Links- If a user sends a message with a job queue number in it, such as DNV381 above, you can click the link and open the Job Tracking Queue to access it immediately. Likewise, if a transaction numbers, such as a Sales Order, is included in the message, you can click that link to immediately display the order in Sales Order Entry.