Epicor Commerce enables the customers to develop unique e-commerce websites quickly and manage them easily, providing the necessary tools to deliver a rich customer experience, throughout the typical order life cycle - from quote to fulfillment, and beyond. It supports the Magento eCommerce platform and provides a scalable solution that is backed by an extensive support network and allows you to build a site to help fit your unique business needs.
Fully integrated to your ERP system, Epicor Commerce supports the Adobe Magento Open Source platform, and eliminates the need to maintain a separate product database and provides streamlined access to ordering, product or account information including customer specific pricing, inventory levels, marketing and customer service processes - all in real-time using ERP data that can be viewed online via Epicor Commerce.
The functionality you can use in Epicor Commerce depends on the type of license you have. It provides several types of licenses:
Broadly, you must set up following functionality when you start:
Integrating Epicor Commerce with your ERP system syncs the product catalog between the two systems. It provides a smooth way to communicate between them. Enter the ERP system details in the Quick Start screen. Integrating the ERP messages might need mapping.
Once the ERP system is integrated with Epicor Commerce, whenever there is a change in the data between them, they sync and get updated. This makes sure that the information between your systems is always current.
Configure the authentication processes, the site and store location and language, currency, etc. Add SSL certificates to your websites. Review your networking options.
You can also decide on the website theme colors and layouts in the Themes section:
Epicor Commerce Base Tier provides three theme templates with color options. You can use the Page Builder functionality to build CMS pages.
The Signature Tier provides a main content page builder with advanced mega menu and marketing blocks along with the Page Builder for CMS pages.
Advanced Tier is for highly customized functionality, and it involves working directly with Epicor Agency partners.
Set up your email setting for the website.
Set up payment gateway configurations. Configure the modes of payment allowed, the required credentials, etc in the Payments section.
Assign customer to specific customer groups. Configure which set of customers can be master shoppers. Or provide access control for operations like creating or editing a quote, or shipping addresses, and so on.
Maintain lists of products that a customer or sales rep can access. Define account hierarchy.
Enable chats and forms for a customer to use. Manage the catalog and orders, from the Sales section.
Epicor Commerce helps you to maintain multiple stores across the globe, and you can customize your website to cater to your customers' requirements specific to each store. This gives your customers a pleasant shopping experience.