After defining fax phone number settings during fax setup, use the Test Fax Phone Numbers screen to test the phone numbers to ensure that the dialing setup information works correctly.
For example, when setting up a fax phone number you can define the following:
Dialing Logic: 10 Digit
Prefix: 1
Home Area Code: 303
Then you need to test that the system dials the phone number 938-8801 correctly. When you enter the number 9388801, the system should display the number 1-303-938-8801 as the number it will dial.
If the system returns with an incorrect number, you can edit the fax setup dialing logic and prefix.
To test a fax phone number:
From the System > System Files > Printer Setup menu, select Test Fax Phone Numbers to display the Test Fax Phone Numbers screen.
Note: If prompted, log on to the character-based system.
In the Branch field, enter the branch for which to test the fax phone number.
In the Number field, enter the phone number to test. If the area code for this phone number is different from that defined on the Fax Setup screen, include the area code.
Note: Do not include punctuation with the fax number. For example, for the phone number 303-938-8801, enter 3039388801.
The system displays the number it will dial in the Number to be Dialed field and the fax device for which it is dialing in the Printer field.
If the number is not what you expect the system to dial, do the following:
Use the Configure Printers hot key to display the Assign Printer/Fax screen, where you can edit the setup information.
Enter the fax device to test and then use the Fax Setup hot key to display the Fax Setup screen.
Edit the settings defined on that screen.
Once you have determined that the fax phone number settings are correct, re-test the fax phone number.
See Also:
Entering Fax Setup Information