Creating Product Records

Use Product Maintenance to create records for products. The product record includes all information needed to sell, purchase, and maintain products.

In addition, you can use Product Maintenance to create records for nonstock product templates or miscellaneous charge placeholders, such service charges and lot billing items.

Edit individual product records through Product Maintenance. Use Mass Load to update multiple product records simultaneously when those records share the parameters needing updated.

To create a product record:

  1. From the Maintenance menu, select Product to display the Product Maintenance window.

  2. Click New Productto create a new product record.

The system populates the Product field with New and assigns an internal product ID number, which displays in the lower left corner of the window.

Note: If you have the Product Image Viewer Propertiescontrol maintenance record set to Yes and an image is associated with this product, the image displays automatically. You must have Document Imaging or PDW Imaging companion products to attach images to product files. For more information, see Attaching Images to Product Files.

  1. ClosedComplete the fields, as required.

    Note: The red asterisks (*) in the window identify system-required fields.

    Field

    Description

    Description

    Product name, along with details that help users differentiate it from similar products. The product description can be up to 99 lines of 35 characters each. You can use any information entered here for product searches.

    Important:  We do not recommend using special characters, such as carets (^) or tildes (~) in your product descriptions. Special characters can cause your reports to run incorrectly. For example, the system considers the tilde character a delimiter. Using a tilde in your descriptions eliminates the product from inventory value report calculations.

    To prevent customers from using the detailed product description on a bid or other printed form for comparison shopping, do the following:

    1. Click the Notes menu, and select Alternate Description to display the Alternate Description dialog box.

    2. Assign a generic description to the product.

    Note: This function works only if your printing program is set up to print alternate product descriptions.

    Additional Key Words

    Additional product information to use for product searches that does not display in the description.

    When searching for a product, the system looks at data in both the Description and Additional Key Words fields in the Product Maintenance window. By including additional key words, you increase the ways by which you can access a product record. For example, use the Additional Key Words field to enter the following identifiers for the product:

    • Common nicknames or abbreviations.

    • Vendor catalog numbers.

    • Competitor catalog numbers.

    Weight (lbs)

    Product's weight in pounds.

    If you assign the product to a buy line with a vendor target based on a weight limit, you must enter the product's weight.

    After you enter a price line, the system attaches the purchase order unit of measure to the weight, for example, ea.

    If left blank, the system assigns a value of 0.0000.

    Load

    Product's load factor.

    If you assign the product to a buy line with a vendor target based on the load factor, enter how much of the item can fit on a truck.

    After you enter a price line, the system attaches the purchase order unit of measure to the factor, for example, ea.

    If left blank, the system assigns a value of 0.0000.

    Price Line

    Price line to assign to the product.

    Note: The system assigns the product to a sell group with the same identifier as the price line, unless you override it in the Price Group Maintenance window.

    Budget Group

    Budget group to assign to the product.

    Buy Line

    Buy line to assign to the product. Assign secondary buy lines to the product, as needed.

    Note: The system assigns the product to a buy group with the same identifier as the buy line, unless you override it in the Price Group Maintenance window.

    Procure Group

    Procurement group to assign to the product.

    Status

    Current inventory/receiving status of the product. Stock is the default value.

    Cut Product

    Cut label for product to identify if the product is allowed to be cut. The default is Use Price Line. The system uses standard hierarchy for parameters.

    For example, you may allow cuts for wire, piping, or plastic sheeting, but require copper tubing or metal grates to be purchased in set lengths.

    However, the system uses standard hierarchy rules to determine the status of a line and settings at the product level override settings set at the price line level. Because these rules still apply, you can have a price line set to allow cuts, but tag individual products on that line to not allow cuts.

    To define how cut products should further be handled, see Maintaining Cut Products by Branch.

  1. In the UM Defaults area, assign the units of measure (UOM) in which you distribute the product for the associated quantity and transaction. For more information, see Setting Units of Measure for Product Records.

Note: Default UOMs are defined at the price line level. If you add any units of measure to the product, remember to update the price line.

  1. ClosedComplete the remaining fields, as required.

    Note: The red asterisks (*) in the window identify system-required fields.

    Field

    Description

    Product Select Code

    Product select code used to group products assigned to different price lines or buy lines for reporting purposes.

    Authorized users can define these codes using the Valid Product Select Codes control maintenance record.

    GL Account / Product Type

    GL product type code used to group products for sales analysis and reporting purposes.

    Authorized users can define G/L product types in the G/L Product Types window.

     When creating a product record for a miscellaneous charge, assign the G/L account instead of a G/L Product Type.

    Note: Some companies do not assign G/L product types to nonstock products. If you are creating a nonstock product, ask your supervisor if this field is required.

    Commodity Code

    Standard industry code used to group products in different price lines or buy lines for selection, sorting, and reporting purposes.

    Authorized users can define these codes using the Valid Product Commodity Codescontrol maintenance record.

    Note: If this field is left blank, the system uses a generic code.

    License

    To specify an item as a licensed product in the Product Maintenance window, set the License field to Yes. When you do this, the “License Fields Requested in SOE” box opens automatically.

    In the “License Fields Requested in SOE” box, select the “Apply” check box for the license fields you want to use for gathering information on the sales order. You can use the “Mandatory” check box for required information. The list of available fields are based on the "License Items Fields" Control Record. The Expiration Date is a default field for all licensed products, but you still need to mark Apply to make use of the field. If you need to make changes to the license fields you can do so by navigating to Additional Data > License Fields.

    Index Type

    Whether the product is indexed in the primary product file or in a secondary catalog. The default value for stock items is Primary.

    Sort Code

    Sort code for the product.

    When products are resequenced in a price line or buy line, the system populates this field with the sort code for the product.

    Authorized users can define these codes using the Valid Product Sort Codescontrol maintenance record.

    Note: You can enter a user-defined sort code, but if anyone renumbers the price line or buy line, the system-assigned sort code overrides your entry.

  1. Save the record and exit the window.

More Options From the Product Maintenance Window

The Product Maintenance window also offers these options:

To...

Select this menu option...

create a new product record

File > New

create a product record using a wizard

File > New Wizard

The New Product Wizard window displays.

view the maintenance log for the product record

File > Maintenance Log

The Maintenance Log Viewing window displays.

assign unquality event tracking parameters

File > UET

The UET Parameter Maintenance window displays.

enter user-defined data for the product record

File > Classify

The User Defined Data window displays.

view another product record

File > Next Item

The system clears the display in the Product Maintenance window. Enter a new product record to view.

copy the information from the current product record to a new product record

File > Copy

Displays the Confirm Copy dialog box.

To create a copy of an existing product record:

  1. Select a product similar to the new product you are creating.

  2. From the File menu, select Copy to display the Confirm Copy dialog box.

  3. Click OK. A copy of the product record displays with the new product record ID.

  4. Update the information in the required fields to reflect the new product.

  5. Save the record and exit the window.

delete the product record.

You cannot delete a product record if the product has an on-hand quantity at any branch, open orders or open bids.

Do not delete any product record created by your installer, such as AR Conversion Product or History Conversion Product.

File > Delete

Displays the Are you sure you want to delete this product? dialog box.

To delete the product record:

  1. Enter a reason for the deletion of the product record in the Reason for Change field.

  2. Click Yes to delete the product record.

attach pre-defined notes to the product record

Notes > Product Notes

The Product Notes window displays.

attach product reminders to the product record.

Product reminders display on Order Entry screens when the product is added to an order.

Notes > Reminders

The Order Entry Reminder window displays.

enter an alternate description for the product record.

If defined, the system uses a product's alternate description on bids or other printed forms so that customers do not know the product's brand name, and therefore, cannot use the product's brand name to comparison shop.

Notes > Alternate Description

The Alternate Description window displays.

Enter the alternate description in the window and click OK.

assign certification codes to the regulated product record

Notes > Certification

The Certification Codes window displays.

add MSDS and hazard information to the product record

Notes > Hazard / MSDS

The Product MSDS Information window displays.

Note: To add a web site to launch for MSDS searches, from the Additional Data menu, select MSDS WWW. If this is left blank, Eclipse displays www.google.com.

add Mill Test Report requirements to the product record

Notes > Mill Test Report Maintenance

The Mill Test Report Maintenance window displays.

Note: To mark a product as requiring MTR documents, use the Mill Test Report Maintenance window.

enter and view the product record's demand information, such as the product's projected inventory level

Inventory > Primary Inventory Maintenance

The Primary Inventory Maintenance window displays.

edit and view a product record's location information

Inventory > Location Maintenance

The Product Location Maintenance window displays.

define substitute and add-on products

Inventory > Substitutes

The Product Substitute Maintenance window displays.

create a product kit

Inventory > Kit Maintenance

The Product Kit Maintenance window displays.

limit the sell quantity of a product

Inventory > Product Limit Maintenance

The Product Limit Maintenance window displays.

maintain pricing, commission groups, and serial number tracking information for the product record

Pricing > Product Price Maintenance

The Product Price Maintenance window displays.

assign customer points to the product record

Pricing > Point Maintenance

The Product Point Maintenance window displays.

resequence the product record in either the product's corresponding buy line or price line

Pricing > Resequence > Buy Line

The Resequence Buy Line window displays.

Pricing > Resequence > Price Line

The Resequence Price Line window displays.

view the price sheet for the product

Pricing > Price Sheet Maintenance

The Price Sheet Maintenance window displays along with the windows that you would have opened to get to the Price Sheet Maintenance window. When you close the window, the other Pricing windows close with it.

view the price line to which the product belongs

Pricing > Price Line Maintenance

The Price Line Maintenance window displays for the price line that contains the product.

view the buy line to which the product belongs

Pricing > Buy Line Maintenance

The Buy Line Maintenance window displays for the buy line to which the product belongs.

view the buy and sell group for the product

Pricing > Group Maintenance

The Product Group Maintenance window displays along with the windows that you would have opened to get to the Product Group Maintenance window. When you close the window, the other Pricing windows close with it.

These fields are validated against the sell groups created through Price Maintenance.

assign UPC numbers, special vendor or manufacturer codes, or reference numbers to the product record

Additional Data > UPC Code Maintenance

The UPC Codes Maintenance window displays.

define a vendor catalog location for the product record

Additional Data > Catalog Maintenance

The Product Catalog Maintenance window displays.

attach a work order template to the product record

Additional Data > Work Order Processing

The Work Order Processing Maintenance window displays.

enter miscellaneous product information such as the following:

  • original tread depth

  • country of manufacture

  • duty harmonizing code

  • inventory account override

  • secondary serial numbers

Additional Data > Miscellaneous Data

The Product Miscellaneous Information window displays.

set a minimum gross profit percentage for the price line assigned to the product record

Additional Data > Minimum GP %

The Product GP % Maintenance window displays.

define whether the product can be sold at a branch

Additional Data > Accessible Branches

The Accessible Branches Maintenance window displays.

assign a product to more than one buy line

Additional Data > Secondary Buy Lines

The Product Buy Line Maintenance window displays.

define a path to access product record information on a vendor web site

Additional Data > External References

The Product External Reference Maintenance window displays.

assign the product record to product zones

Additional Data > Product Zones

The Product Zones window displays.

assign a tax exception group to the product record

Additional Data > Tax Group Maintenance

The Product Tax Exception Groups window displays.

define tag-along products for the product record

Additional Data > Product Tag Along

The Product Tag Along window displays.

use Product Data Warehousing to maintain the product record

  • PDW > PDW Data Viewer

The PDW Data View screen displays.

  • PDW > PDW Batch Update

The Eclipse Product File Batch Update screen displays.

  • PDW > PDW / Product File Sync

The PDW / Eclipse Product File Sync Utility screen displays.

  • PDW > PDW / Product File Un-Sync

The PDW Unsync screen displays.

  • PDW > Product Master Upload to PDW

Displays the PDW Master Upload prompt.

Note: If a product is already synced to a PDW file, the system displays a PDW ID  link in the bottom status bar. Click this link to open the product information in the PDW Data Viewer.

restrict cutting products at a specific branch

Additional Data > Branch Cut Maintenance

launch the MSDS search web site.

Additional Data > MSDS WWW

This is set in the MSDS Maintenance window. If this is left blank, Eclipse displays www.google.com.

modify the information requested at time of sale for a license product.

Additional Data > License Fields

Select the different types of information that you want to gather on the license product.

 

Field Name

This is a descriptive name of the type of information you gather for license product sales.

The Expiration Date is a default and mandatory field for all licensed products.

The "License Items Fields" Control Record defines the fields that appear here in the License Fields Requested box. Depending on a specific product license needs, you may not need to utilize all of these fields for every product.

Apply - check box.

In the "License Fields Requested in SOE" box, select the "Apply" check box for the license fields you want to use for gath-ering information on the sales order.

Mandatory - check box.

After you select Apply, then you can use the "Mandatory" check box for required information if you want it as required information.

If you need to make changes to the license fields you can do so by navigating to Additional Data > License Fields.

See Also:

Buy Line Maintenance Overview

Price Line Overview

Pricing Overview

Creating and Maintaining Product Records Overview