Identifying Warranty Information for Buy Lines

Some products carry warranties. If you sell a product that carries a warranty and a customer returns that product to you, you must collect specific information to obtain a refund from the manufacturer. You can use a default warranty information window or a user-defined window to gather the appropriate information. Each user-defined window is tailored to the warranty information required for the products in a buy line.

To link a buy line to a user-defined Warranty Information screen:

On the Purchase > Maintenance menu, select Buy Line Maintenance to display the Buy Line Maintenance window.
In the Buy Line ID field, enter the buy line for which you want to add warranty information.
From the Information menu, select Additional Data to display the Buy Line Additional Data window.
From the File menu, select Insert Branch.
In the Warranty field, enter the warranty ID you want to use for products in this buy line.
Save your changes and exit the window.

Note: If you do not identify Warranty Information for this buy line, the system uses the warranty identified in the Default Warranty Information Screencontrol maintenance record.