Measuring Vendor Performance Overview

The National Association of Electrical Distributors (NAED) in association with the National Electrical Manufacturers Association (NEMA) have teamed up in an effort to gather standard metrics, or scorecards, that you can use to objectively measure their vendors' performances. Use the vendor scorecard to gather metrics for both NAED and non-NAED vendors. These metrics, such as average lead time and average shipments, can help you negotiate with your vendors and improve your own customer service.

If you are an NAED member, you can use the scorecard to gather the metrics about your vendors and send the information directly to NAED.

 Important: If you have upgraded to Release 8.6.9 or later and have a build file created in a previous release, you must purge your old file and create a new file prior to using the vendor scorecard.

To use the vendor scorecard, see the following topics: