Setup Requirements for Returned Goods

Following are the authorization keys used for Returned Goods Maintenance and handling Return Policies:

Control Maintenance Records

Review the following control maintenance records:

• Append Return Comments To Product Description

• Append Return Comments To Returns Goods Queue And Rtrn Gds PO

• Check History On Sales Order Returns With

• Cut Product Return Branch View Lot

• Default Handling Charges For Returns

• Default Location For F, O, R Type Returns

• Default Location For S Type Returns

• Default Return Goods Quantity Types

• Display Availability On Product Return Page in WOE

• Display Inventory History If No Order # Entered For Returned

• Eclipse Forms - Footer Font Size For Return Goods

• Eclipse Forms - Footer Message For Return Goods

• Exclude Original Sale Line Item Comment From Returned P/O

• Exclude SOE Returns from PIL Check

• Include Original Customer P/O # In SOE Return Comment

• Maximum Days Allowed For Returns On Nonstock Items

• Maximum Days Allowed For Returns On Stock Items

• Post Shipping Freight On Return P/Os (StarShip)

• Prompt For Serial Numbers On Return Sales Order For O Type

• Require Reason For Return Code

• Restrict Quantities On Return Orders To Package Quantity

• Return Goods Standard Comments

• Return Items Affect The Required Deposit

• SOE Return/Credit Default Parameters

• Sales Order Entry Return Setup

• Types That Can Be Returned Any Time

• Update Cost On PO From Tagged Return SO In Return Goods Queue

• Use Tax Rate From Original Sale Order For Returns

• Valid Reason For Return Codes

• WOE Return Policy Content

Authorization Keys

Review the following authorization keys:

• SOE.ALLOW.NONRETURN

• SOE.CREDIT.QTY

• POE.RETURN.COST.EDIT

• SOE.RETURN.PROCESS

• SOE.RGA.REQUIRED

• SOE.NONRETURN.PROCESS

• OVERRIDE.RETURN.PAYMENT

See Also:

Entering Return Policies for Buy Lines

Identifying Warranty Information for Buy Lines