The Review P/O Backorders Queue provides you with two options to handle backorders. You can view the purchase order to see vendor information and original dates. You can also edit the order with more information, if needed.
Use the View hot key to access the original purchase order and provides complete vendor contact information. You can investigate the availability of backordered items with the vendor. If you establish a date, then you can update the purchase order and remove it from the Review P/O Backorders Queue.
Note: If an order has a date assigned, it does not show up in the Review P/O Backorders Queue because the system determines that the order is now in process.
To view the purchase order from the Review P/O Backorders Queue:
From the Purchase > Queues menu, select Review P/O Backorders to display the Review P/O Backorders Queue window.
In the Branch/Territory/All field, enter a branch or territory for which you want to view the backorders. To view all branches and territories, type All.
In the Writer field, enter a purchasing agent ID.
You can select to see all backorders for a specific purchasing agent who enters purchase orders. For example, if a purchasing agent called to give you advance warning that a backorder would be in queue because there was not a date assigned, you could search for that agents ID to narrow the search.
Click Update. The Review P/O Backorders Queue displays.
Note: If there are not any backorders for the parameters you entered, the following message displays: No items found.
From the Order menu, select View Order to display the order highlighted.
Exit the purchase order. The status window displays in view-only mode.
You can assign the due dates from the edit mode. After a date is assigned to the backordered items, the purchase order is removed from the Review P/O Backorders Queue.
To edit the purchase order from the Review P/O Backorders Queue:
From the Purchase > Queues menu, select Review P/O Backorders to display the Review P/O Backorders Queue window.
In the Branch/Territory/All field, enter a branch or territory for which you want to view the backorders. To view all branches and territories, type All.
In the Writer field, enter a purchasing agent ID.
You can select to see all backorders for a specific purchasing agent who enters purchase orders. For example, if a purchasing agent called to give you advance warning that a backorder would be in queue because there was not a date assigned, you could search for that agents ID to narrow the search.
Click Update. The Review P/O Backorders Queue displays.
Note: If there are not any backorders for the parameters you entered, the following message displays: No items found.
From the Order menu, select Edit Order to display the order highlighted.
Make changes to the appropriate field. For information on the fields, see Creating Purchase Orders.
Save your changes and exit the window. The status window displays in view-only mode.
Exit the Review P/O Backorders Queue window to return to the main menu.
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