Handling Location Shortages During RF Picking

Any warehouse shortages with which to deal. RF provides options in handling variances. Review the following to address shortages and variances in your warehouse:

• If a single location does not have enough product to fill the order, but two combined locations can fill the order, you can split the pick between these locations.

• If you come across a primary location that does not have enough product to fill the order, pick the product that is available at the location. Then queue an immediate replenish task for the location. Continue performing all picks. Once the primary location has been replenished, the system re-displays the pick.

• If you come across a primary location that does not have enough product to fill the order, pick the product that is available at the location. Then indicate to the system that there is a shortage at the location. The system will queue an immediate replenish task for the location. Continue performing all picks. Once the primary location has been replenished, the system re-displays the pick.

• If total quantity for an item is not available to complete an order, backorder the item if authorized. The process of creating a backorder does not create an inventory adjustment. Instead the system generates an immediate cycle count. If there are additional orders that contain the backordered product, the system continues to send pickers to pick that product. To avoid this situation, either queue an immediate cycle count from RF Location Maintenance or do the following:

• Change the product's type to Review in the RF Location Maintenance screen.

Note: If the RF Enable Check For B/O Of Ship Complete Ordercontrol maintenance record is set to level 2, then you must be assigned the RF.BO.SHIP.COMPLETE authorization key to backorder invoiced orders.

• Use the RF Default To Customer Backorder Statuscontrol maintenance record to indicate whether to use a customer's shipping status as defined in the Backorder Status field in Customer Maintenance for orders backordered during the RF picking process.

To split a pick between two locations:

1. From the Warehouse Management > RF Applications > RF Main Menu, select Picking to display the Pick In Process screen.

Note: If prompted, log on to the character-based system.

2. With the item for which you need to split the pick displayed, use the Qty hot key.

3. At the quantity prompt, enter the number of items you are picking from the first location.

4. In the reason for change prompt, enter O to indicate you cannot pick the entire quantity from the current location.

Note: If a location is short quantity, you can queue an immediate replenish task for the location by using the Alt-Qhot key. Once the location has been replenished, the system re-displays the pick.

Note: If the location short quantity is a primary location, the system queues an immediate replenish task for the location. Once the location has been replenished, the system re-displays the pick.

5. Scan the first location.

6. At the prompt, enter the quantity you picked from the first location.

Note: The system prompts you for quantity only if the RF Verify Pick Qtycontrol maintenance record is set to Y.

7. Scan the tote you are placing the product in and then physically place the product in the tote.

The system displays the next location from which to pick.

8. Go to the next location.

9. Scan the product.

The system displays the remaining quantity to pick in the Qty field.

10. Scan the location.

11. At the prompt, enter the quantity you picked from the current location

Note: The system prompts you for quantity only if the RF Verify Pick Qtycontrol maintenance record is set to Y.

12. Scan the same tote you placed the first part of the product in or a different tote, and put the remaining product in the tote you scanned.

13. Repeat the splitting process until you have completed the pick.

14. Press Esc to save updates and exit the screen.

To backorder product:

1. From the Warehouse Management > RF Applications > RF Main Menu, select Picking to display the Pick In Process screen.

Note: If prompted, log on to the character-based system.

2. With the item for which you need to backorder quantity displayed, use the Qty hot key.

3. At the quantity prompt, enter the number of items you are picking from the location. If there are not any items in stock to pick, enter 0.

4. In the reason for change prompt, enter S to indicate that you need to backorder the item.

One of the following occurs:

• If the RF Enable Check For B/O Of Ship Complete Ordercontrol maintenance record is set to level 2, then the system warns you that the order has a ship complete or call when complete status. You must be assigned the RF.BO.SHIP.COMPLETE authorization key to enter a password at the displayed prompt and backorder the product. If you are not assigned this authorization key, then you must see your manager to get approval to backorder the product. If your manager does not give you approval, put away the picked product.

• If the RF Enable Check For B/O Of Ship Complete Ordercontrol maintenance record is set to level 1, the system warns you that the order has a ship complete status. Decide whether or not to backorder the remaining product or to stop picking the order and put away the picked product.

• You are not warned that the order is a ship complete or call when complete order. Backorder the remaining product.

5. At the backorder prompt, enter Y to backorder the remaining product.

6. Press Esc to save updates and exit the screen.

See Also:

Tasks Not Available in Solar

RF Picking Flow Variations Overview

Picking Non-Manifest Orders Using RF