Handling Shortages During RF Put Away

If the Receiving Put Away screen displays more items to put away than are in the tote, create a backorder. Backordering during put away is a way to re-verify product counts and ensure inventory accuracy.

For example, during receive verify of an individual purchase order (P/O), the full quantity of a product was mistakenly received even though only half of the quantity was physically received. During put away correct that mistake by backordering the product when you put it away.

You only backorder during put away as a re-verification of product count. Before you backorder during put away, make sure that the product was not misplaced on another tote or in the receiving area.

You must be assigned the RF.RECV.PUTAWAY.BO.QTY authorization key in order to backorder items during the put away process. If you are not authorized, the system displays the message "User Not Authorized To Backorder." If you receive this message but have been given the password to override the warning, you may enter the password at the warning prompt to continue backordering. If you do not have an override password, you cannot backorder the product. Notify your warehouse manager.

Use the RF Default To Customer Backorder Statuscontrol maintenance record to indicate whether to use a customer's shipping status as defined in the Backorder Status field in Customer Maintenance for orders backordered during the RF picking process.

To create a backorder during put away:

  1. From the Warehouse Management > RF Applications > RF Main Menu, select Recv Put Away to display the Directed Put Away screen.

Note: If prompted, log on to the character-based system.

  1. In the Br field, edit the branch to which the product you are backordering belongs, as necessary.

  2. Scan in the product you are backordering.

  3. Use the Qty hot key to display the New Quantity in ea prompt.

  4. Enter the quantity of items received.

The Split/Bckord prompt displays.

  1. Enter B to select backorder. The system places the remaining quantity for the product on backorder (creates an open generation on the P/O).

  1. Press Esc to save updates and exit the screen.

See Also:

Tasks Not Available in Solar

RF Put Away Overview

Splitting Quantities Among Multiple Locations