Automating Consignment Transfers

If you have customers to whom inventory is consigned on a continuing basis, the system allows you to automate the consignment process. Automating the process involves two main steps, which you complete in the following order:

Important: The original customer consignment order and the associated system-generated transfer cannot be edited once processed. The system cannot place product quantities back in their original stock locations. Therefore, you must create a return sales order to move the product out of customer consignment locations and back into a stock location or a regular branch transfer to send it back.

Use the Allow Customer Consignment From Multiple Branches control maintenance record to indicate if you want your company to ship consignment inventory from branches other than the customer's home branch. For more information about this control maintenance record, see Consignments Control Maintenance Records.

To schedule the Suggested Auto Transfer utility:

  1. From the Orders > Consignment Inventory menu, select Suggested Consignment Auto Transfer to display the Suggested Consignment Transfer window.

  2. In the Branch/Territory field, enter the branch or territory for which you want to run the utility. Enter All if you want to run it for all locations.

  3. In the Customer field, enter the customer for which you want to run the utility. Or, leave this field blank to run the utility for all customers to whom inventory is consigned.

  4. Specify when to run the utility.

If you want to...

Use this option...

run the utility immediately

From the File menu, select Begin.

The utility runs, and its results display in the Consignment Transfer Queue.

schedule the utility to run on a regular basis (the best option for fully automating the process)

Options > Schedule

The Phantom Scheduler window displays.

To view the Consignment Transfer Queue:

  1. From the Orders > Consignment Inventory menu, select Consignment Transfer Queue to display the Suggested Consignment Transfer Queue window.

  2. In the Branch/Territory field, enter the branch or territory for which to view suggested consignment transfers. Enter All if you want to view the queue for all locations.

  3. In the Customer field, enter a customer for which to view suggested consignment transfers. Or, leave this field blank to view the queue for all customers.

  4. Click the Update button.

The customers to whom inventory is consigned display.

  1. To view consignment inventory details for a customer, select the desired customer, and then, from the File menu, select Detail to display the Suggested Consignment Transfer Detail window.

  2. Review the following columns for each consigned product, as needed:

Column

Description

Product ID

The number that identifies the consignment product.

Description

The product description.

Order Quantity

The system-suggested order quantity, based on the quantity currently consigned.

Minimum

The minimum amount that should be consigned, as set up in Customer Maintenance.

Maximum

The maximum amount that should be consigned, as set up in Customer Maintenance.

  1. Exit the window to return to the Suggested Consignment Transfer Queue window.

  2. To create a consignment sales order for a customer based on the suggestions displayed in the Suggested Consignment Transfer Detail window, move the cursor to line for that customer, and then, from the File menu, select Create.

The system creates a new sales order, with the customer and product information already filled in.

  1. Process this order as usual. Once you complete the order, the Suggested Consignment Transfer Queue window once again displays.

  2. Repeat steps 8 and 9 until you have created consignment sales orders for all customers in the queue.

See Also:

Manually Consigning Inventory to Customers

Customer Consignments Overview