Printing Invoices

Use the Print Invoices window to preview and print invoices. You can print, fax, email, or use EDI (Electronic Data Interchange) to send invoices. You can control which invoices to print and how to print them. To set each customer's printing preferences, use the Customer Pricing/Printing window.

Before you print, verify that your printer is set up for printing invoices, and that the correct invoice paper is loaded into the appropriate printer tray. After the invoices print, you will receive a message regarding the number of invoices and pages printed, or the number of invoices sent to the fax queue.

You must have the SOE.PRINT.INVOICE authorization key to print original invoices.

About Reprinting Invoices

You can reprint an invoice various ways:

You must have the SOE.REPRINT.INVOICE authorization key to reprint invoices. You must have the SOE.BATCH.REPRINT.ALLOWED authorization key to change a print flag for invoices previously printed.

To set up the printer:

  1. From the System > Printers menu, select Forms Loaded.

  1. Locate the printer and tray to which you want to assign the form.

  2. In the Form Loaded field, enter the name of the type of form, such as Invoices. Many companies use tray 2 for invoices, and tray 1 for regular paper.

  3. Save your changes and close the window.

To print invoices:

  1. From the Orders > Printing menu, select Print Invoices to display the Print Invoices window.

  2. In the Branch/Territory field, enter the branches or territories whose invoices you want to print. Enter ALL to print invoices for all branches and territories.

Note: Make sure your selection corresponds to the Selecting Branch field entry.

  1. In the Invoice Select Code field, specify whether to print invoices for customers who receive them daily, weekly, monthly, and so on.

  2. In the Bill-To/Ship-To field, specify whether to print invoices for bill-to customers or ship-to customers.

Note: When printing invoices, the system checks the Invoice Select Code field, and then the Bill-To/Ship-To field.

If...

Then...

an invoice select code is specified in the Invoice Select Code field

the system checks the Bill-To/Ship-To field. If "ship-to" is specified, the system prints invoices for all ship-to customers that are assigned the invoice select code that was entered. If no ship-to customer has been assigned the specified invoice select code, the system checks the associated bill-to customer to see if that customer has been assigned the specified invoice select code.

an invoice select code is not specified in the Invoice Select Code field

the system checks the customer level settings for invoices for the ship-to customer, then the bill-to customer, and then at the system level control settings to determine which invoices to print.

  1. In the Ship Date Cutoff field, enter the latest ship date for which you want to print invoices. You can enter a variable date, if needed.

  2. In the Batch ID field, enter a batch identifier to print only the orders in a specific batch, or enter ALL to print orders in all batches. You can also click the Multiple Items button to the right of the field if you want to specify multiple batches for printing.

Note: The hold file report for batch invoice printing will reflect the number of invoices of each type (print, e-mail, EDI, and so on) including invoices that were e-mailed instead of printed due to an activity trigger.

  1. In the Selecting Branch field, specify whether to select invoices by shipping or pricing branch.

  2. In the Sort By field, specify how to sort invoices:

  1. Zip - Sorts first by zip code then by bill-to account, then by order number.

  2. Customer Name - Sorts first by customer name, then by bill-to account, then by ship-to account, and then by order number.                                                     

  3. Customer Sort By - Sorts first by customer sort-by, then by bill-to account, then by ship-to account, and then by order number.

Note: The system default value for this field is set in the Default Invoice/Statement Sort  control maintenance record.                                                     

  1. In the Send via FTP field, choose to send invoices via FTP or not or both. You have the option to send the invoice via FTP (Yes), to not send via FTP and only print the invoice (No), or to print and FTP the invoice simultaneously (Both).

Note: This field displays only if you are running the Third-Party Billing Interface companion product.

  1. In the Batch Number field, the system assigns a number to the group of invoices being printed. If you need to reprint this group, specify its batch number in the Batch Reprint window to re-enter all the other selection criteria automatically.

  2. If needed, in the Invoice Message box, enter or edit an invoice message that is added to all printed or faxed invoices.

  3. If needed, specify additional selection criteria using the Selection > Select Criteria menu option.

  4. If needed, set options using the Options menu.

  5. Use the following menu options, as needed:

To...

Ues this menu option...

view a summary report before printing

File > Preview

The Hold Entry Preview window displays. The report lists each invoice's number, ship date, customer name, and order total.

set up batch faxing of invoices

File > Fax Data Setup

The Fax Memo window displays.

use FTP options (if you set the Send Via FTP field to Yes)

FTP Options > FTP Results

or

FTP Options > Retransmit

Note: This field displays only if you are running the Third-Party Billing Interface companion product.

  1. From the File menu, select Print to print the first invoice. Verify that the form is correctly aligned with the printer.

Note: From the File menu, you can also select the Hold, Fax, or E-Mail options, as needed.

  1. When prompted to verify the form alignment, enter one of these abbreviated codes:

Code

Description

C (Continue)

Prints the rest of the invoices in the batch.

A (Abort)

Stops the print job so that you can correct the alignment.

N (Next)

Prints the next invoice so that you can inspect the alignment of the next invoice after you have made adjustments.

R (Reprint)

Reprints the first invoice. Use if the form alignment was incorrect.

Note: Depending on your system setup, invoices with MSDS sheets will print last, and the corresponding MSDS sheets will print from a separate printer in the same order.

Credit memos will not print any discounts that were taken.

Printing Invoices with Customer's Client Information

When using Customer's Client pricing a printed invoice will display a comment for each item that has an associated customer’s client (end user) price, but the Unit Price column will reflect the customer's (contractor) price.

See Also:

Previewing Invoices Before Printing Them

How Print Status Drives Document Printing