Selling Partial Kits and Back-Ordering Unavailable Components

Follow these instructions when all of the components of a kit are not available.

Removing Kits or Kit Components from Orders

Note the following things about removing kits and their components:

You can remove a kit from an order, but you must be authorized to remove kit components.
Even if you are authorized to remove kit components, if a kit contains components that are on backorder, you cannot delete any components or change their quantities. Instead, you must delete and reenter the kit.

To sell a partial kit and back-order unavailable components:

Create or open a sales order and display the order's Body tab.
Enter the product kit just as you would enter any product.
If some kit components are not available, do either of the following:

Ship the kit to the customer once all kit components are in stock.
Ship the available kit components now and ship the rest when they become available. The system automatically backorders the unavailable components.

Note: For any given kit, you can specify which kit components can be back-ordered, and which ones cannot. The method you choose is set up for each kit in Product Kit Maintenance. You can also use the Back-Ordered Partial Kit Comment control maintenance record to define a general comment that will appear below any back-ordered component.