Viewing Sales Order Shipment Details

Often, customers want information about their shipments for a single order answering the question, "Tell me about the shipment I have for this job." The Order Shipment Details view provides all this information in a single window. You can view all the products associated not only on the order, but by generation. You can sort by product and shipping quantities or you can display the purchasing information to help your customer understand the options on their orders.

Note: This order view displays active orders and products. To see deleted items, use the Order Summary Snapshot in the Eclipse Forms documentation.

To view all shipment details for an order:

From Orders menu, select Sales Order Entry and display the order for which you want to view shipment details.
Select the Status tab to activate the Status window.
From the File menu, select Order Shipment Details to display the Order Shipment Detail window.

Note: You can also use the File > Order Shipment Details option to display the Order Shipment Detail window from the Body and Totals tab.

You use the arrows ( ) between the areas to collapse the Order Generations area or the Product Details area. You can also use the File > Find option to search for a specific product on the order.
Use the File menu to either Return to the Body of the order or Return to the Status tab.
Review the More Options section of this document for more activity options available from the Order Shipment Details window.

Order Generations Area

The system lists each order generation in the Order Generations area and provides the following information for the generations. The tables display in gray. When you select a generation from the Order Generations area, the system highlights that generation and the included products in the Product Details area in white.

Column	Description
Order Status	The status, such as Ship When Complete, for the generation. The system generates documents based on the order status of the generation.
Process Status	The print status for the generation, such as In Process - H. This is the same status that displays on the Status tab. Administrators can set defaults for different document types using the Order Status Print Status Defaultscontrol maintenance record.
Ship Via	The ship via of the generation. For more information see, How the System Determines Order Ship Via.
Ship Branch	The branch for the order generation from which the item is sent.
Price Branch	The branch for the order generation from which the system takes the price for the item.
Ship Date	The date for the order generation on which the items are expected to ship to the customer.
Manifest	Displays a check mark if the order is on a manifest. Hover the cursor over the check mark to display the manifest number.

Product Details Area

The Product Details area, depending on your view, displays the following information for each product on the order. The system highlights products based on which generation is selected in the Order Generations area.

Each view displays the product description as indicated in Product Maintenance. The COGS and COMM detail views also display totals at the bottom of the Product Details area as the last line of the table. The bottom status bar on the window indicates which view is displayed.

More Options on the Order Shipment Details

The following options are available from the Order Shipment Details, as needed.

To...	Use this option...
print the currently displayed information	File > Print File > Hold File > Email
define the columns you want to print for the currently displayed orders	File > Report Column Selection
create a scheduled delivery	Ship > Delivery Schedule
manage freight and handling charges	Ship > Freight Distribution/Estimation
modify the customer record for the order	Maintenance > Customer Maintenance
review and adjust the payment terms or default credit information	Maintenance > Additional Customer Maintenance > Credit Control Parameters
review and edit product records	Maintenance > Product Maintenance
adjust formulas, price sheet details, or prices	Maintenance > Additional Product Maintenance > Price Sheet Maintenance
review order point calculations or safety days	Maintenance > Additional Product Maintenance > Order Points
review and adjust price line parameters	Maintenance > Price Line Maintenance
review and adjust buy line parameters	Maintenance > Buy Line Maintenance
review payment days or unpaid invoice information	Inquiries > A/R Inquiry
check sales history, inventory history ledger, or the future ledger	Inquiries > Inventory Inquiry
review matrix cells, velocity pricing, or rebate pricing	Inquiries > Matrix Pricing Note: If the order has both a pricing matrix and a costing matrix, the system prompts you to select which one to display. You can change the display later.
run the pricing audit report	Inquiries > Pricing Audit
review the orders currently in process	Inquiries > Inprocess Queue

Column	Description
Ordered Qty	The product quantity ordered for that generation. If the product is on multiple generations, the system lists the product more than once, but with the corresponding ordered quantity.
Ship Qty	The number of products shipped to the customer already on the order generation.
Open Qty	The number of products left to be shipped to the customer.

Column	Description
Ship Qty	The number of products shipped to the customer already on the order generation.
Unit Price	The price for a single product.
Extended Price	The price for all quantities ordered on the generation.
COGS	The cost-of-goods-sold dollar amount for a single product.
Extended COGS	The cost-of-goods-sold dollar amount for the entire generation.
COGS GP%	The gross profit cost-of-goods-sold amount for the generation.

Column	Description
Ship Qty	The number of products shipped to the customer already on the order generation.
Unit Price	The price for a single product.
Extended Price	The price for all quantities ordered on the generation.
COMM	The commission cost for the item.
Extended COMM	The total commission cost for the generation.
COMM GP%	The gross profit percentage for the total commission cost for the generation.

Column	Description
Buy Line	The buy line in which the product lives.
Last Line Buy	The date the entire buy line was last purchased.
Order Cycle	Number of days in he order cycle.
Average Lead Time	The number of days it takes for stock to arrive at the warehouse, from placement of a purchase order to the receipt of new products. For more information see, How the System Calculates Lead Time.
Next Purchase Date	The date the next purchase of the product is expected.
Plenty Date	The date the product is available for shipping.

Column	Description
Product Description	Product's description as listed in Product Maintenance.
Ordered Qty	The quantity ordered.
Ship Qty	The quantity shipped.
Unit Price	The price per unit of measure.
Extended Price	The full price for the line being shipped.
COGS	The cost of goods sold for the unit.
Extended COGS	The extended cost of goods sold for the full line.
COGS GP%	The cost of goods sold gross profit percentage.
Buy Line	The buy line with which the item is sold.
Average Lead Time	The lead time for the item.
Last Line Buy	The date the last time the full line was purchased.
Next Purchase Date	The next scheduled purchase date for the item.
Product ID*	The Eclipse-assigned product number.
Line Number*	The individual line number from the purchase order.