Reviewing Product Serial Number History

Use a product's serial number history to review each transaction in a branch associated with a particular serial number. For example, the history can include the purchase order on which the serial number item was received, and the sales order on which it was sold. The history could also contain another transaction if the customer returned the item, and yet another if you returned it to the vendor for credit. For more information, see Understanding Product Serial Number Order IDs.

To review the history of a product serial number:

From a purchase order, sales order, or transfer order, select Find Serial # from the Search & Select menu to display the Serialized Search dialog box.
Search for a product serial number.
Select the serial number, and select Serial # History from the File menu to display the Serial Number History window.
In the Branch field, enter the branch whose history you want to review.

If the branch has a transaction history, the system populates the fields as described below. If the system finds no historical data, search for the history at another branch.

Field	Description
Description	The product description.
Serial Number	The serial number of the product.
Order ID	Number that identifies each transaction, such as the purchase order number on which the product was received, and the sales order number on which the product was sold. The order ID field also indicates if an automatic or manual quantity adjustment was made to the quantity. For more information, see Understanding Product Serial Number Order IDs.
Date	The date the transaction occurred.
Quantity	The transaction's effect on the serial number's availability. Usually shows 1 or -1. Could show 2 or -2, if the serial number was received or sold in the same transaction twice.

Access additional information about the transactions as necessary:

To...	Select...
open the selected transaction for viewing	Options > View
open the selected transaction for editing	Options > Edit
view or edita transaction's serial number	Options > Serial Number Entry Not applicable to an Order ID such as A1234567, which indicates an inventory adjustment.

Note: To remove an Order ID field entry that shows a Manual Adj or Auto Adj, press Alt-Delete. When you remove an adjustment entry, the change made to the serial number count is reversed. Only remove an adjustment entry to correct a prior mistake.

Exit the window.

To access the Serialized Search dialog box from the main menu:

From the Orders > Inquiries menu, select Serial Number Search to display the Serialized Search dialog box.

Note: If prompted, log on to the character-based system.

From the window, press F11 to display the related help topic.