Using the Detail Product Serial Queue

Use the Detail Product Serial Queue to review the list of available serial numbers for a product at a specific branch or warehouse location. If your company assigns serial numbers by product location, use the Detail Product Serial Queue to view all the serial numbers for a product in a specific warehouse location. You can also use the Detail Product Serial Queue to assign serial numbers for products at an indicated branch and location.

If you find problems with serial numbers, you can edit quantities or serial numbers, as necessary.

To review the Detail Product Serial Queue:

From the Maintenance > Product menu, display the product for which you want to review serial number information.
From the Inventory menu, select Location Maintenance.
From the Inquiry menu, select Serial Queue to display the Detail Product Serial Queue window.

The system populates the following fields based on the product initially selected in Product Maintenance.

Product - The product description.

Branch - The branch for which serial numbers display.
Serial # Balance - The total number of serial numbers listed in the Serial Number field. The number normally equals the On-Hand quantity.
Location - The warehouse location where the serial numbered product is located. If your company does not track serial numbers by location, this field is blank. To change the location for which you are viewing or adding product serial numbers, move your cursor to the Location field and enter a different assigned location for the product. For sites that have the Store Serial Numbers By Location control maintenance record set to No, the Location field displays All and is not editable.
On Hand - The total quantity in stock at this branch.

The system populates the following tabs and columns:

Tab	Column	Description
Serial Numbers	Serial Number	If the product is set up for inbound serial numbers, the Serial Number column lists each open serial number for this product in this branch.
Serial Numbers	Balance Quantity	The quantity of items with this serial number at this branch. The Balance Quantity is normally 1. More than 1 indicates a product set up for inbound and outbound serial numbers, which was received more than once. Less than 1 indicates a product set up for inbound and outbound numbers, where the number was sold yet never received.
Serial Number Range	Starting Serial Number	Set a new serial number range for this product and its selected location: Indicate the serial number range in the starting and ending fields that you want to use for this location. Use the Increase by field to select the interval option to show how you want to increment when a new serial number is added. The default is 1. Click Set Range.
	Ending Serial Number
	Increase by
	Set Range Button

Access additional information about the products and the serial numbers, as necessary:

To...	Select or use...
display a list of transactions associated with the selected serial number	Inquiry > Serial Number History
display a product's Inventory History Ledger	Inquiry > Inventory History
enter a group of numbersinstead of entering each individually for any numbers that are unassigned	The Serial Number Range section of the window.

Save your changes and exit the window.