Updating Customer Size and Sensitivity Settings for Strategic Pricing

Using the Customer Size and Sensitivity Update Queue, you can review and update customer sizes and sensitivity levels, as necessary. However, a customer's strategic price does not change until you update the customer records with the changes in the queue. Make all the changes necessary and then upload the changes to the customer records.

Important: Using the procedure below uploads all settings in the Customer Size and Sensitivity Update Queue, even if they are currently not displayed in the window, and clears the contents of the queue. To make additional changes after updating, you need to rebuild the Customer Size Update file or upload a new Customer Size and Sensitivity Assignments file from Strategic Pricing Associates.

To upload customer size and sensitivity changes to customers:

From the Maintenance > Price Maintenance > Strategic Pricing menu, select Customer Size Queue to display the Customer Size and Sensitivity Update Queue window.
Review and update customer sizes and sensitivity levels, as necessary. For more information, see Reviewing and Updating Customer Sizes and Reviewing and Updating Customer Sensitivity Levels.
From the File menu, select Update Customer Settings to display the Strategic Pricing Customer Update window.
Do one of the following to update the customers' sizes and sensitivity settings:

From the File menu, select Begin to run the update immediately.
From the Options menu, select Schedule and schedule the update to run at a later time.