Drilling In to Transaction Archives

For transactions displayed in the API Activity Log window, you can review the inbound and outbound XML code to help you troubleshoot transactional data.

Note: You must have the companion product enabled to review the log for that companion's configuration.

To drill in to a transaction:

  1. Display the API Activity Log.

  2. Locate the transaction you want to review.

  3. Right-click and select View Archive to display the API Activity Archives for that transaction.

  4. The following information displays:

The Transaction ID, date, time, transaction type, trading partner, and internal record ID. Additionally, the following tabbed information is available:

Tab

Description

General Header

Lists the Eclipse subroutine, URL address, and login information.

Inbound Data

The XML code received during the transaction.

Outbound Data

The XML code sent during the transaction, including the transaction ID.

Error Info

If an error occurred during the transaction, more information about that error, such as a connection time out.

You can copy and paste any of the information in the tabs to save to a file or send in an e-mail, as needed.

  1. Exit the window.