Maintaining Tracker Categories

Use the Category Maintenance screen to edit the work areas assigned to tracker categories.

To maintain a tracker category:

  1. From the System > System Files > Call Tracking Maintenance menu, select Call Track Category Maint to display the Category Maintenance screen.

Note: If prompted, log on to the character-based system.

  1. In the Category field, press F10 and select the category for which you want to edit the work areas. You can also select New and then enter a new category.

Note: To delete the category and associated work areas, use the Delete Category hot key.

  1. In the Work Area field, do any of the following:

  1. Press Esc to save your changes.

See Also:

Call Tracking Maintenance Overview

Tasks Not Available in Solar