Setting Remote Order Entry Parameters

Definition

Determines whether, and in what circumstances, bids display in the Remote Order Entry Review Queue or in the Business Connect XML Remote Order Entry Review Queue.

Valid values are:

• New Order - Displays all orders the customer enters.

• Changes - Displays new orders and ones that have been edited.

• Disable - None of this customer's remote orders will be reviewed.

This field applies to ROE, Business Connect XML, Web Commerce, and RDC.

Determines whether, and in what circumstances, orders display in the Remote Order Entry Review Queue or in the Business Connect XML Remote Order Entry Review Queue.

Valid values are:

• New Order - Displays all orders the customer enters.

• Changes - Displays new orders and ones that have been edited.

• Disable - None of this customer's remote orders will be reviewed.

This field applies to ROE, Business Connect XML, Web Commerce, and RDC.

The dollar amount or percentage by which this customer's price can vary from the LIST price.

This field applies to ROE, Business Connect XML, and RDC.

Note: If you are defining allowed pricing variances for Business Connect XML customers, select Edit > WOE Info then Edit >IDMS-XML Parameters to display the IDMS-XML Parameters dialog box. Select the Use Partner Pricing check box.

User ID or message group notified whenever a remote user logs in to any order entry application, such as ROE or Web Commerce. Use the Multiple Items button to assign multiple users.

Note: This parameter overrides the value entered in the Default Remote Order Entry (ROE) Messaging control maintenance record and applies to all remote applications this customer uses. Override the setting for individual applications using the Edit > Remote Messaging menu option in this window.

The user ID or Message Group notified whenever any type of remote order is entered. Use the Multiple Items button to assign multiple users.

This field applies to ROE, Business Connect XML, RDC, and Web Commerce.

Note: This parameter overrides the value entered in the Default Remote Order Entry (ROE) Messaging control maintenance record and applies to all remote applications this customer uses. Override the setting for individual applications using the Edit > Remote Messaging menu option in this window.

The user ID or Message Group notified whenever any type of remote order is edited. Use the Multiple Items button to assign multiple users.

This field applies to ROE, RDC, Business Connect XML, and Web Commerce.

Note: This parameter overrides the value entered in the Default Remote Order Entry (ROE) Messaging control maintenance record and applies to all remote applications  this customer uses. Override the setting for individual applications using the Edit > Remote Messaging menu option in this window.

User ID or Message Group responsible for monitoring remote orders with errors.

This field applies to ROE, Business Connect XML, and Palm RDC.

The user ID(s) or Message Group(s) responsible for monitoring this customer's orders in the Remote Order Entry Review Queue and clearing the orders for processing. Use the Multiple Items button to assign multiple users.

This field applies to ROE, Business Connect XML, RDC, and Web Commerce.

Note: This parameter overrides the value entered in the Default Remote Order Entry (ROE) Messaging control maintenance record and applies to all remote applications this customer uses. Override the setting for individual applications using the Edit > Remote Messaging menu option in this window. If you do not identify a value in this field, the system uses the user identified in the Default User Messaged With New Order # field, or the customer's inside salesperson, in that order.

The default order status for Remote Data Collection (RDC) and Palm Order Entry (POE) orders.

Indicates whether the system rounds remote order quantities up to the standard package quantities.

• No - Allows the user to order any quantity.

• Warn - Sends the user a message when placing a remote order indicating that the quantity selected is not an even multiple of the package quantity for the product. The user still has the option to order below the package minimum.

• Force - Sends the user a message when placing a remote order indicating that the quantity selected is not an even multiple of the package quantity for the product, and changes the quantity to the standard package quantity with no option to change it.

This field applies to ROE, Business Connect XML, RDC, and Web Commerce.

Note: Setting this parameter overrides the Round To Minimum Package Quantity In WOE control maintenance record for the customer.

The printer used for remote orders and bids. Valid values are user-defined. Leave this field blank for no printing.

Indicates whether B2B, ROE, and Web Commerce customers can view the available quantity of a product entered on a bid or order. Select from one of the following options:

• Hide - Product availability information does not display.

• Show w/ Qty -- The quantity available displays for each product.

• Show w/o Qty -- The availability displays as In Stock or Out of Stock.

Setting this parameter overrides the settings in the Display Availability On Product Return Page In WOE and Display Availability On Checkout Page In WOE control maintenance records for this customer. If the Display Availability On Product Return Page In WOE record is set to Show Info Icon, the Product Return page displays the more information icon if you select the Show w/ Qty or Show w/o Qty options in this field. If the above records are not set, the system uses the setting in the Display Product Availability In WOE control maintenance record.

For more information, see Defining Product Availability Display Settings.

The product availability detail that Web Commerce and B2B customers see on the product return list or after clicking a product description link.

• Ship Branch - Only the customer's designated shipping branch.

• Home Territory - All branches within the customer's territory.

• Authorized Branches - Only the branches the customer is authorized to access.

• All Branches - All branches in your warehouse system.

If this field is left blank, the system uses the setting in the Show Availability For Branches In WOE control maintenance record. If the control maintenance record is also blank, the system displays availability for only the ship branch.

For more information, see Defining Product Availability Display Settings.

The discount percentage (in the format XX.X) that the customer receives for using Remote Order Entry or Web Commerce to place orders.

Note: A Web discount needs a unique account for general ledger purposes.

Indicates whether the system verifies the availability of products on orders from a remote order source when they reach the Eclipse system.

• Yes - The system places remote orders from the customer that have order quantities greater than the current availability for one or more products in the Remote Order Entry Review Queue, and changes the order status to Bid.

• No - The system does not verify the availability of products on remote orders.

Note: If this field is left blank, the system uses the setting in the bill-to entity of the remote order. If both the ship-to and bill-to entities are blank, the system uses the global setting in the Check Product Availability On Remote Orders control maintenance record.

Use this menu option...

Edit > User Maintenance

The User Maintenance window displays.

Edit > WOE Information

The B2B/WOE Remote Order Entry Parameters window displays (not applicable for ROE).

Edit > Remote Messaging

A list of remote order entry methods displays. Select Remote Order Entry to display the Customer Remote Message Maintenance window.

Edit > B2B Inventory Control

The B2B Inventory control maintenance window displays (not applicable for ROE).

Edit > ECommerce IDs

The Customer Unique E-Commerce IDs window displays (not applicable for ROE).